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**Job Opportunity:**We are seeking an experienced professional to oversee the operation of accounts receivable and billing modules within our cloud-based ERP system.
**Responsibilities:Actively manage the accounts receivable, customers, invoicing, and payments modules to ensure seamless functionality.Collaborate with internal teams and suppliers to resolve tickets efficiently and meet established deadlines (SLA).
Provide expert support during monthly accounting close processes in LATAM, USA, and APAC regions.Conduct thorough regression testing on quarterly updates to our Oracle SaaS environment to guarantee system stability.Ensure strict adherence to SOX requirements and maintain accurate documentation aligned with ITIL standards.Leverage leadership skills to optimize support operations, focusing on quality, communication, and continuous improvement.Implement best practices using tools such as ServiceNow and GitLab to enhance operational efficiency.
**Required Skills and Qualifications:**Proven experience working with Oracle ERP Cloud: Receivables, Customers, Collections, and Billing.In-depth knowledge of capturing tax documents and integration with Syncro or EDICOM.Understanding of Brazilian taxation applied to billing and accounts receivable.Proficiency in Oracle localizations for Brazil (LACLS) and report generation.Experience with tools such as BIP, PL/SQL, Web Services (SOAP and REST), FBDI, ADFDi.Excellent communication skills in English and Portuguese.Strong analytical and problem-solving skills, with a proactive and collaborative mindset.Bachelor's degree in Accounting, Finance, IT, or related field.
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