Head Of Operations
Há 13 horas
OverviewJoin to apply for the Head of Operations role at Scale Army Careers.We're a fast-paced team.
As a business, we help U.S. companies grow top-tier offshore talent across sales, marketing, and operations.
We're scaling rapidly and are looking for a Head of Operations to help us move smarter, scale faster, and prepare for the next phase of growth.
This is a high-impact role, and you'll be reporting directly to our CEO.This role is ideal for someone who has excelled in an ops role at a B2B company, touched on finance, and is ready to lead company-wide operations.ResponsibilitiesOperational OversightOversee Recruiting operations, driving process efficiency and alignment with account management.Lead project management for process improvements, tool rollouts, and automation initiatives.Develop, document, and improve internal processes across teams to support efficient, scalable growth.Build and maintain business dashboards to track recruiting, financial, and operational KPIs.Collaborate cross-functionally with Sales and Marketing to align on growth strategy, forecasting, and operational capacity.Automate and streamline workflows using Zapier, HubSpot, ClickUp, and Slack.Financial LeadershipOwn budgeting and forecasting, building models that support growth, profitability, and efficiency.Manage the Bookkeeping and AR/AP team, ensuring accurate invoicing, collections, and clean financials.Lead pricing strategy, evaluating cost structures, market trends, and margin opportunities — collaborating with a fractional CFO when needed.Analyze cost drivers and ROI across teams and tools; recommend optimizations to improve margins.Review and interpret monthly financials (bookkeeping handled by your team); deliver insights to leadership.Build dashboards in Google Sheets/Excel for real-time visibility into revenue, expenses, and performance.Who You Are / Qualifications5-8 years of experience with at least 3 years in a B2B company where you managed an operations team, with at least 5 direct reports and 10 indirect reports.At least 2 years of experience working in or touching finance.Proficient in financial modeling and forecasting; expert-level in Google Sheets/Excel.Tech-savvy — you've worked with HubSpot, ClickUp/Asana, Zapier, and similar tools.A strategic thinker and hands-on doer — you see the big picture but aren't afraid to get into the weeds.Excellent communicator who can present operational and financial insights clearly and concisely.You've worked in recruiting/staffing, SaaS or B2B services.You're excited to take a cognitive exam in math, verbal, and attention to detail.You speak quickly.
This is non-negotiable.Why You'll Love It HereFully remote, fast-paced, and innovative team.Own both operations and finance in a growing, forward-thinking company.Clear path to COO for the right person.Autonomy to lead strategy, streamline systems, and make a real impact.A collaborative, supportive culture where your leadership shapes our path.Work with very fast people every single day.This is a job for a very smart, hard-working person who considers themselves to be an A-player and only wants to work with A-players.Application ProcessTo be considered for this role these steps need to be followed:Fill in the application formRecord a video showcasing your skill setsSeniority levelExecutiveEmployment typeContractJob functionManagement and ManufacturingIndustriesMarketing ServicesReferrals increase your chances of interviewing at Scale Army Careers by 2xGet notified about new Head of Operations jobs in Brazil.
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