Network Incident Coordinator

Há 4 dias


Curitiba, Brasil Bebeenetwork Tempo inteiro

Network Operations RoleWe are seeking an experienced Network Operations professional to join our team, responsible for monitoring and coordinating network incidents across multiple retail locations.Monitor and escalate network events and incidents as needed.Coordinate with service providers for updates and resolution progress.Communicate incident status, impact, and resolution details to the Early Shift team.Track, document, and report network incidents following established service level agreements and procedures.Support escalation and root cause analysis processes when required.The ideal candidate will have a strong background in network operations and excellent communication skills.The role involves working collaboratively with the Managed Service Provider to ensure timely resolution of network issues and minimize business impact.



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