Key Account Manager

1 semana atrás

Itabira, Brasil Yazara Tempo inteiro

Yazara, a Global Payments (NYSE: GPN) company headquartered in New York, is a software development company that offers a state-of-the-art SoftPOS solution and payment acceptance suite designed to transform smartphones and tablets into POS terminals. Using Yazara's leading technology, merchants of all sizes can use mobile devices to securely accept EMV payments from contactless cards, mobile wallets, and wearables.
About the Role
We are seeking an experienced Account Manager to maintain and expand our presence in the Brazilian financial market. This role will start as part-time and has the potential to grow into a full-time position based on business needs and client expansion. The ideal candidate will have strong account management experience in the financial technology sector, excellent communication skills, and a proven ability to build lasting client relationships.
Primary Objectives
Maintain and Strengthen Client Relationships: Ensure our key customer in Brazil receives exceptional service through regular communication, on-premise support when required, and seamless coordination between their technical team and ours.
Expand Market Presence: Proactively engage with 20+ identified financial institutions in Brazil, with the goal of onboarding new clients over time.
Key Responsibilities
1. Client Relationship Management
Serve as the main point of contact for the existing customer in Brazil.
Conduct regular (daily/weekly) calls with the client to facilitate effective communication.
Monitor client satisfaction and address concerns proactively to ensure loyalty.
2. New Business Development
Build on the foundation established by the sales team to engage with identified prospects in Brazil's banking and finance sector.
Develop a strategic sales approach to introduce our offerings, emphasizing competitive advantages.
Nurture relationships with potential clients and manage them through the sales pipeline.
3. Market Insight and Reporting
Stay up to date on market trends, competitor activities, and regulatory developments in Brazil.
Provide regular reports to the global sales team on client activities and new business opportunities.
Share insights from the Brazilian market to influence broader company strategy.
Work Arrangement
Initial Setup: Part-time (16–24 hours per week, 2–3 days). Focus will be divided between supporting the existing client and prospecting new clients.
Potential Transition: The role may evolve into full-time based on workload, client engagement, and success in new business acquisition.
Qualifications
Proven experience in account management within the financial technology sector.
Previous experience working in the Brazilian market is highly desirable.
Strong technical communication skills to liaise effectively between clients and internal teams.
Fluency in Portuguese and English; understanding of Brazilian business culture.
Ability to travel within Brazil for on-site client support.
Proactive, solution-oriented mindset with a focus on client satisfaction and growth.
Potential KPIs
Client satisfaction and retention rate
Response time to client inquiries
New business opportunities generated
Revenue growth from the Brazilian market

  • Analista De Suprimentos Sênior

    1 semana atrás

    Itabira, Brasil Vale Tempo inteiro

    ITABIRA, MG, BRAHybridID: 1087974**Job Description**:Onde tem desenvolvimento, a Vale está.ANALISTA DE SUPRIMENTOS SÊNIOR - KAM (KEY ACCOUNT MANAGER) - CORPORATIVOVAGA PREFERENCIAL PARA PESSOAS NEGRASQuer conhecer a nossa oportunidade?**N° do CD (Cargo disponível)**: 1087974**N° de Vagas**: 01**Formação**: Superior completo em Administração,...

  • Commercial Sales Manager

    4 semanas atrás

    Itabira, Minas Gerais, Brasil AutoZone Tempo inteiro

    Join to apply for the Commercial Sales Manager role at AutoZone 3 days ago Be among the first 25 applicants Join to apply for the Commercial Sales Manager role at AutoZone The Commercial Sales Manager is responsible for driving the commercial sales within their AutoZone location. The CSM develops and maintains positive relationships with commercial...

  • Breakfast Operations Manager

    2 semanas atrás

    Itabira, Minas Gerais, Brasil beBeeBreakfast Tempo inteiro R$27.000 - R$33.600

    Job OverviewThe primary function of this role is to oversee the smooth operation of breakfast services.Key Responsibilities:Operate the restaurant in the absence of a supervisor during breakfast hoursResponsible for opening the restaurant and serving breakfast to customersGuide and motivate staff membersComplete daily paperwork to record success...

  • Analista De Suprimentos Sênior

    2 semanas atrás

    Itabira, Minas Gerais, Brasil Vale Tempo inteiro

    Onde tem **desenvolvimento**, a Vale está.**ANALISTA DE SUPRIMENTOS SÊNIOR - KAM (KEY ACCOUNT MANAGER) - CORPORATIVO****VAGA PREFERENCIAL PARA PESSOAS NEGRAS****Quer conhecer a nossa oportunidade?**N° do CD (Cargo disponível): N° de Vagas: 01Formação: Superior completo em Administração, Ciências Contábeis, Economia, Engenharia ou afins;Localidade:...

  • Facility Specialist

    2 semanas atrás

    Itabira, Minas Gerais, Brasil beBeeMaintenance Tempo inteiro US$46.482 - US$57.445

    Key Role in Operations:Maintenance Professionals play a crucial part in maintaining a safe, clean, and well-maintained environment.You will collaborate with your manager to maintain seamless operations, ensuring swift customer service that leads to high satisfaction and loyalty.We are dedicated to providing a supportive work environment that fosters growth...

  • Leadership Specialist

    2 semanas atrás

    Itabira, Minas Gerais, Brasil beBeeLeadership Tempo inteiro US$90.000 - US$110.000

    Leadership OpportunityAs a Team Leader, you will play a pivotal role in inspiring people to make confident, informed decisions about their lives, careers, and finances. You will build client relationships that grow stronger every year and provide leadership to a customer-centric team of associates.Key Responsibilities:Manage a single H&R Block tax office and...

  • Fullstack C# .Net Engineer

    Há 2 dias

    Itabira, Brasil Nearsure Tempo inteiro

    Explore the Nearsure experience!Join our close-knit LATAM remote team: Connect through fun activities like coffee breaks, tech talks, and games with your team-mates and management.Say goodbye to micromanagement! We champion autonomy, open communication, and respect for diversity as our core values.Your well-being matters: Our People Care team is here from...

  • Retail Sales Associate – Part Time

    1 semana atrás

    Itabira, Brasil Autozone Tempo inteiro

    OverviewJoin to apply for the Retail Sales Associate – Part Time role at AutoZone.AutoZone's store teams are the frontline of WOW!Customer Service, ensuring that customers find the right parts and solutions for their automotive needs.Store employees maintain well-stocked inventory, assist customers with product selection, and provide expert advice to...

  • Senior Retail Sales Associate

    4 semanas atrás

    Itabira, Minas Gerais, Brasil AutoZone Tempo inteiro

    Join to apply for the Senior Retail Sales Associate (Full-Time) role at AutoZone 3 days ago Be among the first 25 applicants Join to apply for the Senior Retail Sales Associate (Full-Time) role at AutoZone Get AI-powered advice on this job and more exclusive features. AutoZone's Full-Time Senior Retail Sales Associate drives sales through superior...

  • Retail Sales Associate – Part Time

    2 semanas atrás

    Itabira, Minas Gerais, Brasil AutoZone Tempo parcial

    Overview Join to apply for the Retail Sales Associate – Part Time role at AutoZone . AutoZone's store teams are the frontline of WOW Customer Service, ensuring that customers find the right parts and solutions for their automotive needs. Store employees maintain well-stocked inventory, assist customers with product selection, and provide expert advice to...