Customer Technical Project Manager

Job DescriptionAt Capgemini Engineering, the world leader in engineering services, we bring together a global team of engineers, scientists, and architects to help the world's most innovative companies unleash their potential.From autonomous cars to life-saving robots, our digital and software technology experts think outside the box as they provide unique R&D and engineering services across all industries.Join us for a career full of opportunities.Where you can make a difference.Where no two days are the same.- Your Role** Customer Technical Project Manager (CTPM)** is responsible for leading and managing the **end-to-end (E2E) technical delivery** of complex projects, ensuring the full solution is successfully integrated, validated, and accepted according to the contracted scope.This role involves coordinating multidisciplinary technical teams and managing all project phases — from **pre-sales and technical design** through **integration, validation, and final customer acceptance**.- Lead and direct the project's technical functions, including **Analysis & Design**, **Integration**, and **Verification & Validation**.- Ensure **end-to-end technical delivery** in alignment with contractual requirements and project KPIs.- Participate in the **pre-sales phase**, defining the technical delivery strategy from requirements gathering through final acceptance.- Define project organization, technical gates, deliverables, tools, and governance model.- Lead **technical execution** during implementation and coordinate activities across multiple streams.- Identify, assess, and mitigate **technical risks** throughout the project lifecycle.- Coordinate resolution of critical technical issues, engaging engineering teams as needed.- Verify **Quality of Service (QoS)** and **solution stability**, ensuring compliance with KPIs and SLAs.- Advise the customer on **network evolution** and identify **up-scope opportunities** within the project.- Your Profile- **7+ years** of experience managing **complex, cross-domain, end-to-end technical projects**.- End-to-End Planning or Cross-functional Team Alignment or Deployment Management or Operational Activities Coordination.- **SDM** **ou** **Cloud (FW, CBIS, NCS, SDL/HSS/HLR)** **ou** **CBIS** **ou** **NPC** **ou** **AAA upgrades** **ou** **IMS / VoLTE Core** **ou** **Diameter / RADIUS platforms** **ou** **interconnect gateways**;- Strong expertise in **Telecom Core Networks**, **Cloud**, and **Data Center** technologies.- Solid understanding of **pre-sales activities**, including scoping, estimation, and risk management.- Proven ability to **lead technical teams** and coordinate across multiple workstreams.- Strong sense of **ownership, accountability, and technical leadership**.- Experience in **system engineering**, **integration**, and **configuration/change management**.- Capable of working **independently**, delivering results with mínimal supervision.- Excellent **customer interaction** and **communication** skills.- Experience and knowledge of **Nokia products and solutions**.- Prior involvement in **pre-sales engagements**.- Experience with **public and/or hybrid cloud** environments.- Familiarity with **CI/CD automation** and DevOps practices- What You ´ll love about Capgemini- Join a multicultural and inclusive team environment.- Enjoy a supportive atmosphere promoting work-life balance.- Hybrid work.- Your career growth is central to our mission.Our array of career growth programs and diverse professionals are crafted to support you in exploring a world of opportunities.- Access valuable training and certifications in cutting-edge technologies.- Engage in exciting national and international projects.- Health and life insurance.- Referral program with bonuses for talent recommendations.- Great office locations.** About Capgemini**Choosing Capgemini means choosing a company where you will be empowered to shape your career in the way you'd like, where you'll be supported and inspired by a collaborative community of colleagues around the world, and where you'll be able to reimagine what's possible.Join us and help the world's leading organizations unlock the value of technology and build a more sustainable, more inclusive world.- Ref. code- ******-en_GB- Posted on- 29 Oct ****- Experience level- Experienced Professionals- Contract type- Temporary- Location- Fundão, VNG - Lake Towers, VNG - Cais de Gaia, Lisboa - Expo- Business unit- Engineering and RandD Services- Brand- Capgemini Engineering- Professional communities- Products & Systems Engineering