CISCO Engineer

2 semanas atrás

Brasília, Brasil New Era Technology Tempo inteiro

We are seeking aSenior Unified Communications Engineerwith deep expertise inenterprise voice and telephony, who can lead and support the transition fromCisco on-premises UC environmentstoMicrosoft Teams Phoneand modernCCaaS platforms.This is ahands-on senior engineering rolefocused ondesign, migration, and Tier 3 support, working in aglobal enterprise environmentacross EMEA, US, and APAC.Required7+ years of experienceinUnified Communications / Enterprise Voice.Strong hands-on experience with:Microsoft Teams PhoneCisco Voice (CUCM, SIP)Solid understanding oftelephony fundamentals and SIP-based architectures.Experience supporting or implementingcloud-based telephony solutions.FluentEnglish (spoken and written)– mandatory.Nice to HaveExperience withOracle SBC, Avaya, or similar platforms.Exposure toContact Center solutions(Cisco UCCE, Five9, NICE CXone).Experience working inlarge enterprise or global environments.What You'll DoMicrosoft Teams Phone & Cloud TelephonyDesign, implement, and supportMicrosoft Teams Phonesolutions.Lead and supportDirect Routing, Operator Connect, and Calling Plans.Integrate Teams Phone withSBCs and telecom providers.Enterprise Voice & Cisco UCSupport and maintainCisco on-premises voice infrastructure, including:Cisco Call Manager (CUCM)SIP TrunkingProvideTier 3 / engineering-level supportfor complex voice issues.Contact Center & CCaaSSupport migrations of Contact Center platforms:FromCisco UCCE / Five9ToNICE CXone CCaaSEnsure stableSIP connectivitybetween telephony and CCaaS platforms.Migration & Global RolloutsExecute telephony migration plans with minimal service disruption.Support global go-live events and post-migration stabilization.Collaborate with regional engineering teams and vendors worldwide.Join UsWork onenterprise-scale UC and telephony transformations.Gain deep exposure toTeams Phone and CCaaS modernization.Collaborate with global teams and leading technology partners.Play a key role in high-visibility, business-critical projectsWe offer:GROSS Salary in BRL under CLT Job offer - Full time Job + Benefits + 100% Remote.Don't hesitate and share your updated resume in English with us so we can review it and have the pleasure to discuss it in more detail..

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