Customer Success Specialist
1 semana atrás
LOVE startups and always dreamed of working in tech? WANT to build meaningful relationships and help ambitious entrepreneurs succeed? BELIEVE you can use initiative and ownership to fast-track your career? THEN READ ON Oneday is an education technology platform designed to inspire and equip aspiring entrepreneurs from diverse backgrounds to turn their business dreams into reality. Backed by $15M in seed funding from top-tier VCs in the UK and Silicon Valley, Oneday is scaling fast. Our mission: redefine business education and become the largest entrepreneurship school in the world. Join us and help shape a world where anyone, anywhere, can build a company. WHAT IS THIS ROLE ABOUT? We are hiring an entrepreneurial Customer Success Specialist who will own the student experience end-to-end. Your mission is to wow our students , keep them deeply engaged, and ensure they achieve real outcomes through the program. You will be part relationship-builder, part problem-solver, part coach. You will collaborate closely with our admissions, mentor, and product teams — acting as the voice of the customer inside Oneday. This is NOT a routine support role. This is a high-ownership, fast-paced, startup CS role for someone who wants to grow fast. WHAT YOU'LL DO Build strong relationships with students and mentors to ensure a world-class experience Monitor student progress and proactively increase engagement, satisfaction, and completion Identify blockers and help students stay motivated and on track Run check-ins, onboarding sessions, and community touchpoints Turn feedback into insights to improve the product and operations Drive retention, NPS and student outcomes as your core KPIs Contribute to building scalable CS processes as we grow WHO WE'RE LOOKING FOR Fluent English speaker with exceptional communication skills Entrepreneurial mindset — you take initiative, move fast, and solve problems without waiting for instructions High empathy + relationship skills (you enjoy speaking with people daily) Ownership mentality — you think in outcomes, not tasks A passion for business, startups, or education is a big plus Bonus if you have experience in: Customer success, account management, community management, or support Startup or fast-growth environments WHAT'S IN IT FOR YOU The full startup experience — real responsibility, real impact, real growth Competitive salary + equity An accelerated learning journey surrounded by entrepreneurial people A chance to help build something that changes lives at scale
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Customer Success Specialist
1 semana atrás
Brasil Smarter Contact Tempo inteiroWe're expanding our Customer Success team and hiring a high-performing Customer Success Specialist. You will own the long-term success, retention, and expansion of active customers. This role is analytical, consultative, and performance-driven. You are a partner, not support. If you understand real estate investing, SMS performance, and how to turn data...
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Customer Success Specialist
2 semanas atrás
Índio do Brasil Smarter Contact Tempo inteiroWe're expanding our Customer Success team and hiring a high-performing Customer Success Specialist. You will own the long-term success, retention, and expansion of active customers. This role is analytical, consultative, and performance-driven. You are a partner, not support. If you understand real estate investing, SMS performance, and how to turn data into...
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Customer Success Specialist
Há 2 dias
Brasil SupportYourApp Tempo inteiroWho we are?SupportYourApp is a global Support-as-a-Service leader, partnering with tech companies and industry leaders like MasterCard, Calm and MacPaw in 30+ countries since 2010 to deliver secure customer and technical support. We operate globally, supporting clients in 60 languages across diverse industries. So what if you had a chance to be a part of the...
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Customer Success Specialist, Life Sciences
2 semanas atrás
Brasil JoVE Tempo inteiroJoVE is the world- leading producer and provider of video solutions with the mission to improve scientific research and education. Millions of scientists, educators and students use JoVE for their research, teaching and learning. Our institutional clients comprise over 1,000 universities, colleges, and biopharma companies, including such leaders as Harvard,...
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Customer Success Specialist, Life Sciences
1 semana atrás
Brasil JoVE Tempo inteiroJoVE is the world- leading producer and provider of video solutions with the mission to improve scientific research and education. Millions of scientists, educators and students use JoVE for their research, teaching and learning. Our institutional clients comprise over 1,000 universities, colleges, and biopharma companies, including such leaders as Harvard,...
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Customer Success Specialist, Life Sciences
1 dia atrás
Brasil, BR JoVE Tempo inteiroJoVE is the world- leading producer and provider of video solutions with the mission to improve scientific research and education. Millions of scientists, educators and students use JoVE for their research, teaching and learning. Our institutional clients comprise over 1,000 universities, colleges, and biopharma companies, including such leaders as Harvard,...
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Customer Success Specialist
2 semanas atrás
Índio do Brasil Oneday Tempo inteiroLOVE startups and always dreamed of working in tech?WANT to build meaningful relationships and help ambitious entrepreneurs succeed?BELIEVE you can use initiative and ownership to fast-track your career?THEN READ ON!Oneday is an education technology platform designed to inspire and equip aspiring entrepreneurs from diverse backgrounds to turn their business...
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Customer success specialist, life sciences
2 semanas atrás
Brasil JoVE Tempo inteiroJo VE is the world- leading producer and provider of video solutions with the mission to improve scientific research and education. Millions of scientists, educators and students use Jo VE for their research, teaching and learning. Our institutional clients comprise over 1,000 universities, colleges, and biopharma companies, including such leaders as...
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Customer Success Specialist, Life Sciences
1 dia atrás
Brasil JoVE Tempo inteiroJoVE is the world- leading producer and provider of video solutions with the mission to improve scientific research and education. Millions of scientists, educators and students use JoVE for their research, teaching and learning. Our institutional clients comprise over 1,000 universities, colleges, and biopharma companies, including such leaders as Harvard,...
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Customer success specialist, life sciences
Há 24 horas
Brasil JoVE Tempo inteiroJo VE is the world- leading producer and provider of video solutions with the mission to improve scientific research and education. Millions of scientists, educators and students use Jo VE for their research, teaching and learning. Our institutional clients comprise over 1,000 universities, colleges, and biopharma companies, including such leaders as...
