Property Maintenance Officer, Grade

The British Government is an inclusive and diversity-friendly employer. We value difference, promote equality and challenge discrimination, enhancing our organisational capability. We welcome and encourage applications from people of all backgrounds. We do not discriminate on the basis of disability, race, colour, ethnicity, gender identity, religion, sexual orientation, age, veteran status or other category protected by law. We promote family-friendly flexible working opportunities, where operational and security needs allow. Job Category Foreign, Commonwealth and Development Office (Residence and Support Staff) Job Subcategory Estates Job Description (Roles and Responsibilities)

Main purpose of job:

Deliver the safe technical and operational functioning of the British High Commission buildings, compound and all residential properties to UK standards. Ensure the buildings and associated facilities meet required health and safety standards for accommodation, services and furnishings. Manage and monitor external contractors’ performance and delivery as per the agreed contractual terms. Plan and execute routine safety inspections and maintenance work and administer associated records for works and assets.

Roles and responsibilities / what will the jobholder be expected to achieve:

This is an operational position responsible for the day-to-day running of the British High Commission compound, facilities, and accommodation. This includes managing planned preventive maintenance (PPM) schedules, work requests, health & safety functions, fire emergency planning, preparing set-up and return of rented residential accommodation. The Maintenance Officer is responsible for managing contractors to provide professional and value for money cleaning, gardening, and pest control, plus monitoring the usage of utilities. Working as part of the Estates team, the officer is responsible for delivering an efficient, professional business platform, comfortable working environment, and good customer service.

Key responsibilities:

Manage the day-to-day maintenance of the High Commission Estates/properties and facilities, leading on planned preventive maintenance (PPM), health, safety compliance related works and fire safety management. Deliver a customer-focused service via the in-house teams to internal clients and external stakeholders, ensuring regular communications and address customer feedback. Plan and assign maintenance tasks for the in-house facilities management team and contractors, identify and address snags, manage and follow up on works requests. Set-up and sign-off of staff residential properties, ensuring properties and furniture compliant with UK standards, check/update inventories and clean and ready for occupation. Identify and arrange repairs or replacements for both hard and soft furnishings with suppliers and contractors. Maintain all inventories and asset registers including stores management (i.e. furniture store, technical store, housekeeping/ gardening store etc). Perform other corporate duties as required to help ensure the smooth business operation of the mission.

Resources managed (staff and expenditure):

No direct line-management. However, the role-holder will manage the performance and delivery of the facilities management contract.

Language requirements:

Language: English and good spoken skills in Sinhala and/or Tamil

Level of language required: Fluent written and spoken English (IELTS 7 or equivalent).

Essential qualifications, skills and experience

Essential on arrival:

Minimum of 2 years essential experience in maintenance/facilities management Strong IT skills (Outlook, Word, Excel) Degree or relevant Diploma/ HND (NVQ 5/ 6) in the field of facilities management or building management or maintenance.

Education & Experience:

Proven track record in managing contractors (eg suppliers and technical services) Knowledge of health, safety and fire standards/ practices. Customer service experience Experience in documentation management and using IT software Strong interpersonal skills Excellent organisational skills, time management, prioritization, and sound judgment
Required behaviours Changing and Improving, Delivering at Pace, Making Effective Decisions, Managing a Quality Service Application deadline 24 October 2024 Grade Administrative Assistant (AA) Type of Position Full-time, Fixed Term Working hours per week 40 Duration of Post 24 months Region South Asia & Afghanistan Country/Territory Sri Lanka Location (City) Colombo Type of Post British High Commission Number of vacancies 1 Salary Currency LKR Salary Your salary will be LKR 102,671 per month. The current equivalent USD salary, which is USD 601.00 per month with EPF 12% + ETF 3% per month (The temporary USD salary is calculated based on a fixed corporate exchange rate from March 2022).” Type of Salary monthly Start Date 1 December 2024 Other benefits and conditions of employment

For British High Commission (BHC) candidates, the Country Based Staff BHC Terms & Conditions will apply. 

For other than BHC candidates, your salary will be LKR 102,671 per month. The current equivalent USD salary, which is USD 601.00 per month with EPF 12% + ETF 3% per month (The temporary USD salary is calculated based on a fixed corporate exchange rate from March 2022).”

Other benefits include 13 month’s salary (pro-rated) and medical insurance coverage. 

Please note that the current salaries are being dollarized and processed in USD (pegged to a fixed corporate exchange rate from March 2022) to provide cushion against the current external market conditions. This is a temporary measure and is subject to review at regular intervals. The payroll will revert to local currency processing once the external market conditions are normalised. 

Employment offers are subject to successful clearance of pre-employment and security checks . 

FCDO operates an agile workforce. To facilitate this, you may be required to undertake other duties from time to time as we may reasonably require. The BHC is recognised as a good employer, with a robust, fair and transparent performance management & appraisal system. The High Commission takes pride in its organisational culture and its strong and diverse team. We offer leave entitlements as per Sri Lankan labour laws.

We treat people with respect and equality and have a policy of zero tolerance for any form of discrimination, bullying, or harassment.

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