Ariba Operational Procurement Deployment Lead

Bring out your best

SAP innovations help more than four hundred thousand customers worldwide work together more efficiently and use business insight more effectively. Originally known for leadership in enterprise resource planning (ERP) software, SAP has evolved to become a market leader in end-to-end business application software and related services for database, analytics, intelligent technologies, and experience management. As a cloud company with two hundred million users and more than one hundred thousand employees worldwide, we are purpose-driven and future-focused, with a highly collaborative team ethic and commitment to personal development. Whether connecting global industries, people, or platforms, we help ensure every challenge gets the solution it deserves. At SAP, you can bring out your best.  

The Operational Procurement Shared Services Deployment Lead is responsible for assisting our customers with the design and deployment of their SAP Ariba Procurement solutions. They leverage solution knowledge and experience to assist in Project Management and project coordination. Deployment Leads help lead the customer in the build, testing, and deployment of their software solution and associated business processes.

• On-Demand Deployment Leads will provide Ariba input to the (Customer or Delivery Partner) Project Manager, manage milestones, and coordinate Ariba project resources and activities
• On-Demand Deployment Leads will assist with all aspects of a deployment including (but not limited to): requirements gathering, process configuration, documenting process flows, user interface configuration, user and supplier set-up and testing support.
• Deployment responsibilities include assisting customers throughout the various phases of Ariba’s solution deployment.
• On-Demand Deployment Leads will act as a liaison between the customer and various groups within Ariba such as Technical Support, Sales, Engineering, and Product Management.
• All other duties assigned.

 Customer Focus

• The On-Demand Deployment Lead is responsible for customer satisfaction during the successful deployment of solutions.
• The On-Demand Deployment Lead establishes credibility as a conduit for solutions expertise with customers and is seen as an expert by customers (e.g., positive customer feedback).

 Ariba Solution Expertise

• Possesses ability to learn to be conversant in features, functionality and applicability of the entire Spend Management suite including Sourcing, Contracts, P2P, APC, AN, and Invoice Pro, as well as possess expert knowledge in at least one area of the Spend Management suite; in this case P2P or Procurement Content.
• Builds solution, customer, and industry knowledge by leveraging the appropriate resources (internally at Ariba and externally at the client).

 People Development

• Owns developing and maintaining team operating principles as well as team templates and work instructions.
• Owns developing team trainings.
• Acts as a mentor to new team members.

 Teamwork

• Executes with minimal guidance and shows strong initiative.
• Maintains regular communication with team members (e.g., face-to-face, via voicemails, emails) especially across multiple solution deployments so everyone understands status of project.
• Proactively collaborates with manager and teammates to anticipate and respond to issues that could impact solution deployment (e.g., change in scope).
• Displays proactive communication (i.e., face-to-face meetings and phone calls are more frequent than emails).

Position Qualifications

• BS or BA degree in a related field
• Previous ERP (or similar) deployment experience with an emphasis on SAP Solutions
• Project Management / Workstream Management experience
• Technical understanding and capabilities
• Advanced Microsoft Office skills
• Excellent written, verbal and presentation skills
• Functional Business Process experience in Procurement or Accounts Payable
• Some travel required (Up to 20%)

SAP Ariba and SAP Fieldglass strongly values being recognized as a customer-centric driven organization.   Our #BeREAL Program ensures that all SAP Ariba and SAP Fieldglass employees factor optimizing the customer experience into every business decision they make.  What exactly does #BeREAL stand for? The R equals responsiveness to customers (including SAP Ariba colleagues), the E relates to empathy with understanding the culture of our customers and their business objectives, the A signifies being aligned with your SAP Ariba colleagues to deliver the best customer experience, and the L acknowledges that we lead our customers to realize value through our expertise.

To become a part of the SAP Ariba and SAP Fieldglass team, we ask all applicants to share experiences that embody the #BeREAL Commitment.

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Bring out your best

SAP innovations help more than four hundred thousand customers worldwide work together more efficiently and use business insight more effectively. Originally known for leadership in enterprise resource planning (ERP) software, SAP has evolved to become a market leader in end-to-end business application software and related services for database, analytics, intelligent technologies, and experience management. As a cloud company with two hundred million users and more than one hundred thousand employees worldwide, we are purpose-driven and future-focused, with a highly collaborative team ethic and commitment to personal development. Whether connecting global industries, people, or platforms, we help ensure every challenge gets the solution it deserves. At SAP, you can bring out your best.  

We win with inclusion

SAP’s culture of inclusion, focus on health and well-being, and flexible working models help ensure that everyone – regardless of background – feels included and can run at their best. At SAP, we believe we are made stronger by the unique capabilities and qualities that each person brings to our company, and we invest in our employees to inspire confidence and help everyone realize their full potential. We ultimately believe in unleashing all talent and creating a better and more equitable world.
SAP is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to the values of Equal Employment Opportunity and provide accessibility accommodations to applicants with physical and/or mental disabilities. If you are interested in applying for employment with SAP and are in need of accommodation or special assistance to navigate our website or to complete your application, please send an e-mail with your request to Recruiting Operations Team: Careers@sap.com
For SAP employees: Only permanent roles are eligible for the SAP Employee Referral Program, according to the eligibility rules set in the SAP Referral Policy. Specific conditions may apply for roles in Vocational Training.

EOE AA M/F/Vet/Disability:

Qualified applicants will receive consideration for employment without regard to their age, race, religion, national origin, ethnicity, age, gender (including pregnancy, childbirth, et al), sexual orientation, gender identity or expression, protected veteran status, or disability.
Successful candidates might be required to undergo a background verification with an external vendor.

Requisition ID: 393707  | Work Area: Consulting and Professional Services  | Expected Travel: 0 - 10%  | Career Status: Professional  | Employment Type: Regular Full Time   | Additional Locations: #LI-Hybrid.

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