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4 meses atrás
In Amazon’s mission to be Earth’s most customer-centric company, Capacity Install deploys the highly reliable, scalable, low-cost physical infrastructure that powers businesses and individuals all around the world, connecting our customers to their customers.
At Amazon, everyone is a leader. You are self-motivated and can adapt in a fast-paced environment that is constantly evolving. You seek to understand how things work and are a problem solver. We have guidelines and processes to follow, and the work requires attention to detail and a desire to find answers. Where there are no answers, you see opportunities to find solutions and make improvements to our processes. If you enjoy working alongside a close-knit and diverse team of leaders, this is the place to be
Your “Day One” starts, working from Monday to Friday, 9:00 to 18:00, in our data centers. During this period, you have the opportunity to gain an understanding of data centers through hands-on installation of fiber cabling, server racks and other infrastructure equipment. You will also understand how to handle and dispose legacy equipment while keeping customer data secure. You will work independently or with your colleagues, and also work with the teams that support this infrastructure and the customers that rely on it.
As you receive on-the-job training, gain cross-functional, transferable skills, and establish yourself as a knowledgeable, efficient technician, your contract can be extended or become a full-time role. You will find opportunities to expand within the team and the organization. Just as technology is constantly advancing, AWS continually evolves and encourages all Amazonians to exceed the expectations of our customers.
Key job responsibilities
- Manage work and priorities through ticketing system and/or workflows.
- Adhere to security and safety best practices in the data center
- Participate in team meetings for metric analysis and daily/weekly goals achievement
- Basic Networking removal/installation and clearing of configurations.
- Unpacking/repacking fragile electronics
- Perform duties constantly and without deviations unless otherwise instructed
- Updating progress through a web ticketing system
- Reporting of processes and regular status updates
- Work with cross-functional teams on a regular basis to complete routine work
- Contribute to the development of other team members
- Escalating to senior technicians and management as needed/required.
A day in the life
Why AWS
Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.
Work/Life Balance
We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.
About the team
Diverse Experiences
Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.
Inclusive Team Culture
Here at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.
BASIC QUALIFICATIONS
- High school or equivalent diploma- Are 18 years of age or older
- Experience with Microsoft Office products and applications
- Work 40 hours/week, and overtime as required
- Experience managing work and priorities through a ticketing system and coordination with Manager
- 2+ years triaging and repairing data center fiber optic cabling/systems and network hardware
- Proven Knowledge on TCP/IP networking, cabling, optic types, test equipment such as VFL, power meter, and OTDR.
- Broad understanding of infrastructure technologies.
- Experience with cabling infrastructure best practices and methodologies.
- Familiarity with common networking terms.
- Ability to travel 50%+ outside base location work area may be required possibly including international travels.
- Ability to identify issues root cause and process inefficiencies.
PREFERRED QUALIFICATIONS
- Knowledge of computer hardware components and operating systems- Certifications or knowledge in CCNA, CCNP or JNCIA.
- Comfort ability with small to medium project scopes and ambiguous details within work environment
- Tactical judgement and analytical skills, ability to prioritize tasks based on fluctuating needs
- Basic understanding of major Command Line Protocols (Cisco IOS, JunOS, etc.) and common Networking Protocols.
- Experience with medium to large scale datacenter network implementations and support, experience working in virtualized enterprise networking environments.
- Experience with IT best practice frameworks (ITIL, LEAN, AGILE).
- May automate tasks, modify small tools and propose new SOPs.
- English
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