Senior Principal Consultant

3 semanas atrás

São Paulo, Brasil Oracle Tempo inteiro

NetSuite is a place where you can build your career and have fun while doing so We’re invested in our people, our customers, and the community. As part of Oracle, our benefits are second to none. Joining our passionate team means that you’re ready to take your career to the next level. With priceless learning opportunities, strong support, incredible innovation, and volunteer opportunities, NetSuite is committed to creating a workplace where everyone feels empowered and set up for success.

Key responsibilities: 

Participate in the identification and documentation of customer’s NetSuite ipate in driving the approach to remediate gaps, and consensus with the Customer.·
Drive a high degree of satisfaction and reference ability.
Understand customer business processes.
Understand the company operations in order to detect and prevent operational and system/technical problems and suggest operational improvements with strategic thinking.
Proactively propose solutions to customers based on the knowledge of the account and business.·
Work alongside other team members with high functional and technical skills.
Performs moderately complex problem solving with assistance and guidance in understanding and applying company policies and processes
 

Required Qualifications:

Experience with defining requirements for complex customizations and integrations
Graduate of Business Administration, Accounting, Engineering
Strong Communication Skills
Passion for driving Customer satisfaction
Customer Facing
Soft skills

Operates independently to provide quality work products to an engagement. Performs varied and complex duties and tasks that need independent judgment, in order to implement Oracle products and technology to meet customer needs. Applies Oracle methodology, company procedures, and leading practices. Demonstrates expertise to deliver functional and technical solutions on moderately complex customer engagements. May lead the solution design and implementation aspects of engagement(s) ensuring high quality, integrated software solutions within constraints of time and budget. May act as the team lead on projects, providing coaching, guidance and feedback to develop skills of team members. Effectively consults with management of customer organizations. Participates in business development activities. Develops and leads detailed solutions for moderately complex projects.

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