Payroll Country Owner

Key Responsibilities

Owns the payroll solution for the country Key point of contact for sales when a person is required to represent our payroll solution for that country Monitor regulatory environment and ensure changes are understood, planned and incorporated into the country payroll standards and workbooks Maintain documentation for country standard payroll processing Maintain all the country standard workbooks and documentation that state what is included in the standard deployment for the country in line with country legislative changes Project manage activation of new customers to the tool Review account status and participate in service review meetings with the client. Support country payroll teams in running payroll and providing tier 1 support and triage for all technical questions and problems Manage and maintain clear and informative communications to internal teams and the client to support the efficient processing of payrolls and systems. Work with relevant teams across Alight to ensure changes to the technical environment is understood, tested and that all documentation is updated to reflect those changes Upskill and develop team members through training delivery and coaching to enable them to fulfil their role

Knowledge, Education, Certification, Skills & Technical Proficiencies

Fluent in English (written, oral) Advanced level of Excel Ecuador country legislation expertise HR Consulting, payroll and outsourcing industry experience A solutions-based thinker with a natural inquisitive mind Attention to detail

Work Experience

At least 7 years’ experience in a payroll role Business analysis experience Experience working for a global organization with a multi-cultural environment

We offer you a competitive total rewards package, continuing education & training, and tremendous potential with a growing worldwide organization.
 

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