ServiceNow developer

Job Description
Details: 1-4 years of experience in IT, IT Security, Security, Technical helpdesk, Security Operations are preferred University Degree. MBA, CISSP, CISM, GCHI, CEH, CCNA, or GIAC are preferred. Understanding of Web Access Firewalls (WAF) will be preferable Strong oral and written communication skills including the ability to interact directly with individuals that do not have an IT background. Intermediate knowledge of endpoint and network security concepts and tools preferred. Knowledge of ServiceNow. Experience with event monitoring and security reporting. Ability to exercise sound technical, interpersonal, and organizational judgment while evaluating and solving complex problems. Attention to detail. Action-oriented attitude and willingness to roll up sleeves. Integrity and the highest ethical standards. Courage of convictions and the ability to respectfully debate the status quo. Job Requirements Details:

Day-to-day activities involve:

Manage the application and troubleshoot any issues 5+years of experience in SNOW Mandate experience with SIR Create categories/sub-categories/fields when requested Update our table for pre-prod and prod alerts for various alert types Any other customizations or requests from analysts Simplify the table structure in ServiceNow SIR Our current table was not designed for such expansion. We have 300+ fields created that has slowed down our application, and sub-tables would need to be created so that future updates can be managed efficiently Integrate SNOW with Crowdstrike (CS) via APICS SME will provide the key for integrationUpdates in SNOW will need to be reflected in CS Improve efficiency of ServiceNowSNOW has slowed down significantly in the past few months. We would want additional eyes to find ways to improve its efficiency Review various Business Rules/UI PoliciesOver time, many UI policies have been created. We would want these to be reviewed and simplified.

Current Integrations of SNOW

Splunk DLP Proofpoint Phantom

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