Program Manager, Amazon Mentor

5 meses atrás


Brás Amazon Servicos de Varejo do Brasil Ltda. Tempo inteiro
We are looking for a talented Program Manager to join our Amazon Mentor team. The Program Manager will be responsible for scaling our Partnership Development strategy through programmatic initiatives. The role also has a partnership development component, we expect you to manage the relationship with a pipeline of external partners.

You will also be responsible for driving projects to improve the overall partner experience in the Amazon Mentor program.

Lastly, you will be responsible for using feedback from the partners and merchants to identify opportunities to improve Amazon’s products, services, processes, systems and tools.

Key job responsibilities

- Own and develop mechanisms to scale partner on-boarding, education and support
- Interact 1:1 with partners to support and improve their experience in Amazon
- Own and report to leadership key business metrics related to partner and seller development
- Work with cross-functional teams (Account managers, BizDev, PMs, Marketing, Operations, etc.)
- Enable partners to learn and master Amazon's tools and systems so they can teach and train the merchants to become self-sufficient in managing their catalog, inventory and performance efficiently and to the required standards.

A day in the life
n/a

About the team
The Amazon Mentor Program incentivizes third-party partners (3PPs)- such as integrators, consultants and influencers to refer, launch and grow Sellers on Amazon, allowing us to scale our capabilities to onboard new SPs. The partners are trained to prospect leads, pitch Sellers, provide launch assistance (e.g., catalog and listing), and post-launch engagement for up to 4 months (e.g., Ads, FBA).

BASIC QUALIFICATIONS

- 5+ years of program or project management experience
- Knowledge of Excel at an intermediate level (e.g., pivot tables & charts, multiple criteria lookups, nested logical/IF formulas, data cleansing, array formulas, etc.)

PREFERRED QUALIFICATIONS

- - 5+ years of driving process improvements experience
- - 2+ Experience in developing partnerships and managing external partners
- - Experience in stakeholder management, dealing with multiple stakeholders at varied levels of the organization
- - Experience building processes, project management, and schedules

  • Brás Amazon Servicos de Varejo do Brasil Ltda. Tempo inteiro

    About the TeamThe Amazon Mentor Program aims to scale our capabilities by partnering with third-party vendors (3PPs) such as integrators, consultants, and influencers. These partners are incentivized to refer, launch, and grow sellers on Amazon.Key ResponsibilitiesDevelop mechanisms to onboard, educate, and support 3PPs.Interact one-on-one with 3PPs to...


  • Brás Amazon Servicos de Varejo do Brasil Ltda. Tempo inteiro

    At Amazon Brazil we value Diversity, Equity and Inclusion (DEI) in all our job positions, therefore, we act intentionally so that our internal environment reflect the plurality of the businesses we play and the customers we serve. In Brazil, we have a Diversity, Equity and Inclusion squad, which is formed by representatives from different roles and areas, as...


  • Brás Amazon Servicos de Varejo do Brasil Ltda. - C41 Tempo inteiro

    At Amazon Brazil we value Diversity, Equity and Inclusion (DEI) in all our job positions, therefore, we act intentionally so that our internal environment reflects the plurality of the businesses we play and the customers we serve.In Brazil, we have a Diversity, Equity and Inclusion squad, which is formed by representatives from different roles and areas, as...


  • Brás Amazon Servicos de Varejo do Brasil Ltda. Tempo inteiro

    Are you looking for a new challenge in a fast-paced, innovative company? Come make history in Amazon’s Brazil Marketplace team! We are looking for a talented Program Manager to support Marketplace operations and expansion in Brazil. At this moment, we are looking for a talented Program Manager to support Marketplace operation and expansion in Brazil. In...


  • Brás Amazon Servicos de Varejo do Brasil Ltda. Tempo inteiro

    A Amazon Brasil valoriza a Diversidade, Equidade e Inclusão (DEI) em todas as nossas posições de trabalho, e por isso atuamos com intencionalidade para que nosso ambiente interno reflita a pluralidade dos mercados em que atuamos e clientes que atendemos. No Brasil , estruturamos um Comitê de Diversidade, Equidade e Inclusão composto por representantes...


  • Brás Amazon Servicos de Varejo do Brasil Ltda. Tempo inteiro

    We are looking for a driven, analytical, results-oriented and creative Marketing Manager to join our Marketing and Growth team in Latin America.As a Marketing Manager, you will develop and drive the acquisition and upsell marketing strategy across the Amazon Music tiers, own user growth programs for Amazon Music, and deliver on project roadmaps to acquire...


  • Brás Amazon Servicos de Varejo do Brasil Ltda. Tempo inteiro

    Amazon Servicos de Varejo do Brasil Ltda. is committed to being Earth's most customer-centric company where customers can find and discover virtually anything they want to buy online.We are seeking a highly skilled Program Manager to join our team in Brazil. This role will be responsible for managing important programs that make customers' lives easier, such...


  • Brás Amazon Servicos de Varejo do Brasil Ltda. Tempo inteiro

    Amazon is an equal opportunity employer and hires qualified individuals regardless of gender, race, sexual orientation, religion, nationality, age or disability. Amazon strives to be Earth's most customer-centric company where customers can find and discover virtually anything they want to buy online. By giving customers more of what they want - low prices,...


  • Brás Amazon Servicos de Varejo do Brasil Ltda. Tempo inteiro

    About the RoleAmazon Advertising is seeking a highly skilled Sales Account Manager to join our team. As a Sales Account Manager, you will be responsible for managing and delivering against complex advertiser goals and problems to drive revenue and achieve revenue targets.Key ResponsibilitiesBecome a knowledgeable partner and leader on Amazon Advertising...


  • Brás Amazon Servicos de Varejo do Brasil Ltda. - C41 Tempo inteiro

    LATAM Operations Compliance is looking for Program Managers to plan and execute Storage Compliance projects and maintain operational performance in Brazil.The Storage Compliance (StC) Program Manager will ensure products in our supply chain will meet applicable warehousing regulatory requirements (at local, regional and global level), strategize with...


  • Brás Amazon Servicos de Varejo do Brasil Ltda. - C41 Tempo inteiro

    About the RoleWe are seeking a highly skilled Storage Compliance Program Manager to join our team at Amazon Servicos de Varejo do Brasil Ltda. - C41 in Brazil.Key Responsibilities:Develop and implement effective Storage Compliance programs to ensure products meet regulatory requirements.Collaborate with cross-functional teams, including Fulfillment...

  • Category Growth Manager

    2 semanas atrás


    Brás Amazon Servicos de Varejo do Brasil Ltda. Tempo inteiro

    About the RoleAs a Category Growth Manager at Amazon Brazil, you will play a crucial role in driving business growth and improving customer satisfaction.Company OverviewAmazon Servicos de Varejo do Brasil Ltda. is a leading e-commerce company that values Diversity, Equity, and Inclusion (DEI) in all its job positions. We strive to create an internal...


  • Brás Amazon Servicos de Varejo do Brasil Ltda. Tempo inteiro

    At Amazon Brazil we value Diversity, Equity and Inclusion (DEI) in all our job positions, therefore, we act intentionally so that our internal environment reflect the plurality of the businesses we play and the customers we serve.In Brazil, we have a Diversity, Equity and Inclusion squad, which is formed by representatives from different roles and areas, as...


  • Brás Amazon Servicos de Varejo do Brasil Ltda. Tempo inteiro

    About the RoleWe are seeking a talented Delivery Experience CX Program Manager to lead customer experience programs in Brazil. As a key member of our team, you will be responsible for driving impactful improvements in customer delivery experience in a high-complexity environment.As a CX DEX Program Manager, you will leverage exceptional ownership and program...


  • Brás Amazon Servicos de Varejo do Brasil Ltda. Tempo inteiro

    Para continuar encantando e superando as expectativas de nossos clientes, na Amazon levamos muito a sério a qualidade do nosso catálogo. É aí que você pode ajudar. A equipe de Programas de Catálogo é responsável por garantir que as informações do catálogo de produtos sejam confiáveis (completas, corretas e consistentes) para proporcionar uma...


  • Brás Amazon Servicos de Varejo do Brasil Ltda. Tempo inteiro

    Amazon Advertising operates at the intersection of eCommerce and advertising, offering a rich array of advertising solutions. We partner with advertisers to reach Amazon customers on Amazon.com.br, across our other owned and operated sites, on other high quality sites across the web, and devices. If you’re interested in joining a rapidly growing...


  • Brás Amazon Servicos de Varejo do Brasil Ltda. Tempo inteiro

    Do you want to be part of Amazon Brazil and contribute to a team that strives to deliver the best delivery experience solutions to delight our customers? Join our team and drive impactful improvements during this journey, leverage data-driven insights, and propose scalable solutions to elevate our customer experience to new heights.At Amazon Brazil, we value...

  • Account Manager, Amazon

    5 meses atrás


    Brás Amazon Servicos de Varejo do Brasil Ltda. Tempo inteiro

    Amazon team is looking for Account Managers to join its team based in Sao Paulo, Brazil.A key focus of your role will be promoting and driving adoption of Fulfillment by Amazon (FBA) to enhance the customer experience. Additionally, you will educate sellers on the benefits of Sponsored Ads and support their adoption of Amazon's Ads solutions, unlocking new...

  • Sr. Program Manager

    5 meses atrás


    Brás Amazon Servicos de Varejo do Brasil Ltda. Tempo inteiro

    At Amazon Brazil we value Diversity, Equity and Inclusion (DEI) in all our job positions, therefore, we act intentionally so that our internal environment reflect the plurality of the businesses we play and the customers we serve. In Brazil, we have a Diversity, Equity and Inclusion squad, which is formed by representatives from different roles and areas, as...


  • Brás Amazon Servicos de Varejo do Brasil Ltda. Tempo inteiro

    Amazon is an equal opportunity employer and hires qualified individuals regardless of gender, race, sexual orientation, religion, nationality, age or disability.Amazon Brazil is looking for a dynamic Retail manager to play an important role within the Retail team by adding selection, analyzing business data, driving vendor performance, negotiating terms and...