Business Operations-Lead Analyst
4 semanas atrás
FICO (NYSE: FICO) is a leading global analytics software company, helping businesses in 90+ countries make better decisions. Join our world-class team today and fulfill your career potential
The Opportunity
"The Business Operations function is responsible for a wide range of activities and duties related to the smooth and on-target execution of FICO’s fiscal operating plan. These include annual and quarterly sales planning and strategy; weekly sales execution management; commission management; pipeline management; revenue, booking and expense forecasting; quota setting; fiscal planning; partner operations; service management to processors, partners and end-user clients." - Director, Business Operations.
What you’ll contribute:
Be part of a diverse operations team, supporting the Operations Director and the VP - Region Sales Executive in all business operation related activities.
Take direction from the Director - Business Operations to lead, manage and take on full ownership and responsibility for the entire operational, and tactical actions related to GFS Region.
Analyze sales data and performance metrics to identify trends, opportunities, and areas for improvement.
Support sales forecasting, pipeline management, and quota setting to ensure accurate and achievable targets.
Collaborate with Sales, Finance, Legal and other departments to align efforts and support overall business objectives.
Optimize sales tools and technology platforms to enhance productivity, efficiency, and effectiveness.
Establish and maintain sales KPIs and dashboards to track performance and measure success.
Identify and implement best practices in sales operations to improve overall effectiveness and efficiency.
Build and maintain relationships with key stakeholders, including sales teams, peers and correspondent areas.
Monitoring revenue movements and provide appropriate and timely information to the appropriate Operations and Sales to help them on taking actions and decisions on revenue protection and growth.
Provide operational support of Salesforce and other tools.
Validate and review territory plans with sales teams and the FICO account teams.
Creation and/or present ad hoc reports, analysis and presentations and supporting materials required by management.
What We’re Seeking:
Bachelor’s degree in business administration, Finance, or related field; MBA preferred.
Fluency in English is required, Spanish and Portuguese fluency is nice to have.
Proven experience in sales operations roles.
Strong analytical skills and ability to interpret complex data to support leaders in making decisions.
Excellent organization and administration skills with exemplary attention to detail.
Good critical thinking skills and logical thinking while also having the ability to see the big picture.
Ability to juggle multiple tasks/projects simultaneously; strong prioritization skills; ability to meet deadlines.
Collaborative style: teams well with others to solve problems and achieve goals.
A positive can-do attitude and professional demeanor.
Effective communication skills and experience working successfully in a global, highly matrixed business environment.
Advanced written, oral, and social skills for daily written and verbal communication with the Leadership Team of the business, including the Regional Sales Leader.
Deep experience of Excel, including macro writing, pivot tables, data analysis and presentation.
Strong understanding of PowerPoint and working knowledge of the rest of the Microsoft Office suite.
Our Offer to You
An inclusive culture strongly reflecting our core values: Act Like an Owner, Delight Our Customers and Earn the Respect of Others.
The opportunity to make an impact and develop professionally by leveraging your unique strengths and participating in valuable learning experiences.
Highly competitive compensation, benefits and rewards programs that encourage you to bring your best every day and be recognized for doing so.
An engaging, people-first work environment offering work/life balance, employee resource groups, and social events to promote interaction and camaraderie.
#LI-FD1
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