Customer Solutions Design Professional
4 semanas atrás
About the role
With customers in 180 countries, we're a leading global business communications provider. We have 17,000 people serving multinational companies, providing the services they need to create the digital transformation of their businesses.
Thanks to our portfolio strategy, the Cloud of Clouds, we provide high-performance, integrated, and secure network and IT infrastructure services to global customers. It means our customers can connect easily and securely to the applications and data they need, wherever they are in the world. Our Digital Global strategy we are moving to will help create a better future for Global and our people. With a business focused around a global customer base and a portfolio of scalable repeatable solutions, supported by outstanding customer service and market-leading security.
To deliver it we need to focus where we can be brilliant, be more straightforward to do business with and meet customer needs with greater agility. This will help us to become a more profitable, predictable and customer-focused business.
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You’ll have the following responsibilities.
Will typically work on In-Life designs and deliveries out of regional hubs, but may contribute to elements of T&T or WNB/C2M work being delivered through technology hubs.You’ll have the following skills and experience
English or Spanish in an advanced/fluent level Genesys Certification is a must Sufficient technical knowledge of more than one technology or product in a specific T&SD area to enable allocation to T&SD deliveries. Should be looking to broaden skills to look at different products in the same T&SD area Minimum of 4 years of experience in this field Customer facing Experience. Whiling to work in a Hybrid model (3 days at the office)Benefits
BT offers a superior global and diverse culture that fosters health and wellness for their employees.
Competitive salary and on-target bonus plan
Training and development opportunities Career progression in BT Security and across BT with our internal development programme Annual leave as per the local country leave agreement.BT values and supports diversity in all its manifestations. We want our workforce to fully represent the communities and customers we serve, because a diverse business is a better business. We value every colleague, their diversity, and the contribution they make. We do not allow any form of discrimination on the basis of race, age, gender, skin color, nationality, religion, sexual preference, physical or mental disability, and/or any other group protected by law. When we say you’re welcome at BT, we really mean it.
Who is BT Group
We're the leading communications provider with customers in 180 countries. Across the world we enable customer's digital transformations so they can thrive. Our focus is simple: be the global provider-of-choice for managed network and IT infrastructure services.
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