Business Analyst
2 meses atrás
Descrição – Business Analyst
O Business Analyst desempenhará um papel crucial na facilitação da comunicação e colaboração entre POs, times de desenvolvimento e stakeholders. Terá como responsabilidade principal reunir, analisar e documentar requisitos e uso para produtos/melhorias existentes e novos. Será responsável pela tradução requisitos de negócios de alto nível em recursos funcionais que se alinham com nossos objetivos de negócios. Além disso, o Business Analyst terá a oportunidade de influenciar os clientes interbnos e externos, auxiliando-os a definir problemas com precisão, permitindo assim soluções eficazes. Também será responsável por gerenciar mudanças nas especificações de acordo com os padrões e processos da Chubb e/ou da indústria.
Por fim, o Business Analyst apoiará o gerenciamento efetivo do backlog do produto, garantindo a priorização, o refinamento e a manutenção adequada.
Principais responsabilidades
• Trabalhar como parte de uma equipe Agile Scrum para entregar software de alta qualidade e pronto para produção.
• Colaborar com os POs, equipes de desenvolvimento e parceiros estratégicos para entender as necessidades e os objetivos comerciais.
• Coletar, analisar e documentar requisitos para produtos/melhorias novos e existentes.
• Documentar processos e fluxos de trabalho de negócios.
• Traduzir requisitos de negócios de alto nível em especificações e recursos funcionais detalhados.
• Participar do processo de design para aplicações de negócios.
• Auxiliar parceiros com perguntas e consultas sobre o uso de nossos aplicativos de negócios, fornecendo suporte e orientação conforme necessário.
• Conduzir treinamento e fornecer suporte aos usuários finais para novos recursos e melhorias de produtos.
• Negociará acordos e compromissos entre unidades de negócios, desde os requisitos iniciais até a implementação final.
• Participar da negociação de Acordos de Nível de Serviço (SLAs) com as partes interessadas e garantir o alinhamento com os objetivos de negócios. Isso inclui analisar dados, métricas de desempenho e requisitos para fornecer insights e recomendações para termos e condições de SLA. Além disso, gerar relatórios para monitorar e rastrear a conformidade com SLAs, identificar áreas de melhoria e comunicar as descobertas às partes interessadas relevantes.
• Auxiliar nos processos de teste e garantia de qualidade para garantir a confiabilidade e usabilidade do produto.
• Apoiar o monitoramento e relatórios sobre o desempenho e uso de aplicativos de negócios.
• Manter-se atualizado com tendências do setor, melhores práticas e tecnologias emergentes relacionadas à análise de negócios.
• Apoiar o gerenciamento do backlog do produto, incluindo priorizar recursos e garantir entrega pontual.
Requisitos
• Bacharel em Ciência da Computação, Engenharia, Administração de empresas ou equivalente.
• Conversação em inglês e/ou espanhol.
• Proponente da metodologia Agile.
• Deve estar familiarizado com sistemas grandes e complexos, sistemas on-line altamente transacionais e arquiteturas de desempenho.
• Ter conhecimento de negócios e entender as prioridades de negócios e sistemas e tomar decisões de acordo
• Excelentes habilidades analíticas, de tomada de decisão e gerenciamento de projetos.
• Excelentes habilidades interpessoais e de construção de relacionamento.
• Proficiente em aplicativos MS (Word, Excel e Power Point) e conhecimento prático de software de aplicativo comum.
Benefícios:
Home Office - 2 vezes por semana; Dia de Folga Aniversário; Short Friday - saída antecipada às 15h às sextas-feiras; Código de Vestimenta Casual; Gympass; Zenklub - plataforma de saúde emocional; Go fluent - plataforma de idiomas; Vale Alimentação e Refeição; Assistência Médica e Odontológica; Plano de Previdência Privada; Participação nos Lucros e Resultados.-
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