Claims Adjuster

At AIG, we are reimagining the way we help customers to manage risk. Join us as a Claims Analyst to play your part in that transformation. It’s an opportunity to grow your skills and experience as a valued member of the team.

Make your mark in Claims

Our Claims teams are the proven problem solvers of choice for clients, delivering consistent technical excellence and showcasing our service differentiation to create an unparalleled global claims handling experience. Through a robust stakeholder feedback loop and supported by consistent processes and leadership, we take pride in delivering responsive, fair and professional service with empathy and efficiency. 

How you will create an impact

Responsibilities:

• Handle Property and Energy Claims from initial notification through to final settlement daily within an agreed level of authority and within service standards.
• Review notices of claim and documents provided by clients;
• Review and input reserves
• Oversee work of vendors (end to end), including lawyers, accountants, experts and loss adjusters; communicate with clients, service providers and brokers to obtain information in relation to claims, to explain claims requirements and decisions, and resolve appeals and complaints.
• Work closely with underwriters and distribution to develop a thorough understanding of the business and contribute to “best practice” overall.
• Work on the AIG group's claims recovery flow (cash call).
• Participate in conferences and discussions with AIG's team of experts (Latin America, EUA, UK).

What you’ll need to succeed

• Recognized experience in analyzing, monitoring and adjusting medium and high complexity claims
• Bachelor´s Degree
• Specialization in Insurance courses is a plus
• Good communication and willingness to work in a dynamic environment with a focus on results and team vision
• Advanced English Skills

Ready to take your career to the next level? We would love to hear from you.

Reimagining insurance to make a bigger difference to the world

American International Group, Inc. (AIG) is a global leader in commercial and personal insurance solutions; we are one of the world’s most far-reaching property casualty networks. It is an exciting time to join us — across our operations, we are thinking in new and innovative ways to deliver ever-better solutions to our customers. At AIG, you can go further to support individuals, businesses, and communities, helping them to manage risk, respond to times of uncertainty and discover new potential. We invest in our largest asset, our people, through continuous learning and development, in a culture that celebrates everyone for who they are and what they want to become.

Welcome to a culture of belonging

We’re committed to creating a culture that truly respects and celebrates each other’s talents, backgrounds, cultures, opinions and goals. We foster a culture of inclusion and belonging through our flexible work arrangements, diversity and inclusion learning, cultural awareness activities and Employee Resource Groups (ERGs). With global chapters, ERGs are a cornerstone for our culture of inclusion. The diversity of our people is one of AIG’s greatest assets, and we are honored that our drive for positive change has been recognized by numerous recent awards and accreditations.

AIG provides equal opportunity to all qualified individuals regardless of race, color, religion, age, gender, gender expression, national origin, veteran status, disability or any other legally protected categories.

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