Customer Service Representative
4 semanas atrás
**Why Kyndryl**
Our world has never been more alive with opportunities and, at Kyndryl, we’re ready to seize them. We design, build, manage and modernize the mission-critical technology systems that the world depends on every day. Kyndryl is at the heart of progress — dedicated to helping companies and people grow strong. Our people are actively discovering, co-creating, and strengthening. We push ourselves and each other to seek better, to go further, and we carry this energy to our customers. At Kyndryl, we want you to keep growing, and we’ll provide plenty of opportunities to make that happen.
**Your Role and Responsibilities**
Exciting opportunity to join a great company and team Seeking a talented and tech Cloud analyst to Join a Hybrid Cloud support team. You will be surrounded by people who are incredibly smart and passionate about cloud computing and believe that world class support is critical to customer success.
Every day will bring new and exciting challenges on the job while you:
- Learn and use groundbreaking technologies
- Interact with leading technologists around the world and resolve customer issues
- Drive customer communication during critical events
**Required Technical and Professional Expertise**
"Required Technical Expertise
- Solid understanding of the client-server network communication and protocols
- Deeply understand relational database architecture
- Skills in the following database products and technologies:
- Microsoft SQL Database Server
- Microsoft Cluster
- Microsoft SQL Server AlwaysOn Availability Groups and Database Mirroring
- Datawarehouse
- Database Replication mechanisms
- SSAS, SSIS, SSRS
- Be familiar with Unix and Windows Server interface and administrative tasks (services, processes, daemons, filesystems, networking)
- Multiple cloud service providers (AWS, Google Gloud, Azure, IBM Cloud)
- Systems performance analysis and troubleshooting
Required Professional Skills
- Proactivity
- Ability to communicate in English (reading and writing)
- Collaborative and team work
- Clear and concise communication
- Have a good understanding of GDPR (General Data Protection Regulation) / LGPD (General Data Protection Law)"
**Preferred Technical and Professional Experience**
"- Fluent english
- Previous experience with Microsoft SQL Database administration
- Skills in other relational database systems (MAXDB, MySQL, Oracle, DB2, Postgree, Progress)
- Scripting languages (PowerShell, Shell Script, Python)"
**Required Education**
Technical Diploma
**Preferred Education**
Bachelor's Degree
**Country/Region**
Brazil
**State / Province**
SAO PAULO
**City / Township / Village**
Hortolandia
Kyndryl is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, pregnancy, disability, age, veteran status, or other characteristics. Kyndryl is also committed to compliance with all fair employment practices regarding citizenship and immigration status.
**Other things to know**
**Primary job category**
Technical Specialist
**Role ( Job Role )**
System Database Administrator
**Employment Type**
Full-Time
**Contract type**
Regular
**Position Type**
Professional
**Travel Required**
No Travel
**Company**
(Y006) Kyndryl Brasil Serviços Limitada
**Is this role a commissionable/sales incentive based position?**
No
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