Support Engineer/Consultant

Há 3 dias

João Pessoa, Brasil Eka Software Solution Tempo inteiro
About Quoreka:

Quoreka is a trusted partner in global markets, serving companies from major banks and brokers to trading houses, processors, producers, and fabricators for more than 40 years.

At Quoreka, success is built upon expertise, relationships, and the ability to solve the challenges of tomorrow. Our people, technology, and customer-centric approach define who we are and where we’re headed next.

Our mission: Provide cutting edge E/CTRM and logistics solutions tailored to industry needs and enable our customers to confidently manage their business operations.

Today, we boast extensive CTRM/ETRM expertise across softs, ags, fertilizers/chemicals, liquids, precious metals, concentrates, energy, and more. Quoreka offers scalable solutions that meet the growing demands of commodity traders, energy merchants, miners, industrials, and producers, providing top-tier functionality, user experience, technology, and services. Our product roadmap emphasizes innovation, focusing on AI and delivering strong value propositions with clear short-, medium-, and long-term goals. Quoreka has offices across the Americas, Asia, Australia, and EMEA, serving over 100 customers.

Position/Title: Support Engineer/Consultant

The Support Engineer will provide front-line support for systems and products in the mining and grain industries. Responsibilities include utilizing support systems to ensure maximum uptime, meeting response times, and exceeding defect resolution criteria.

Experience & Skill Sets Must Have
  • Proficiency in Portuguese
  • Local presence in Vitoria
  • Understanding of IEC 61131 programming standards
  • Up to 2 years’ experience in Control Systems Engineering or relevant internships
  • Knowledge of XML standards and tools
  • Experience with Microsoft SQL and basic scripting
  • Troubleshooting Delphi and .NET applications
  • Experience in machine control
  • Knowledge of control system architectures, PLC design, and programming
  • Excellent communication skills, professional interaction with diverse groups
  • Compliance with client HSE/WHS policies
Nice to Have
  • Experience in on-call support roles
  • Exposure to mining or agribusiness industries
  • Training provided for the Support Engineer role
Responsibilities
  • Provide Tier 1 support via phone and email, including rotating on-call duties
  • Respond to support requests promptly
  • Log and analyze support requests and defects
  • Coordinate defect resolution with engineering
  • Track support cases to completion
  • Perform regression testing and manage product releases
  • Generate reports on support activities
#J-18808-Ljbffr

  • Consultant

    2 semanas atrás

    João Pessoa, Paraíba, Brasil Zevrythos Tempo inteiro R$40.000 - R$80.000 por ano

    Role DescriptionThis is a full-time on-site role for a Consultant located in João Pessoa, PB. The Consultant will engage in daily tasks such as analyzing business processes, providing expert recommendations, developing strategies for improvement, and implementing solutions tailored to client needs. The Consultant will collaborate with different departments...

  • Associate Linux Support Engineer

    Há 3 dias

    João Pessoa, Brasil Canonical Tempo inteiro

    Join or sign in to find your next job Join to apply for the Associate Linux Support Engineer role at Canonical 3 days ago Be among the first 25 applicants Join to apply for the Associate Linux Support Engineer role at Canonical Canonical is a leading provider of open source software and operating systems to the global enterprise and technology markets....

  • Technical Support Engineer- ESG

    Há 3 dias

    João Pessoa, Brasil Sophos Tempo inteiro

    Role Summary As a Technical Support Engineer, you will have the opportunity to support our customers and learn cutting-edge technologies in the dynamic software security space. What You Will Do Provide Sophos customers with Technical Support within the defined parameters of Sophos Support Services including customers with defined SLAs, with a focus on...

  • Sales Consultant, Exteriors

    Há 3 dias

    João Pessoa, Brasil Remote Jobs Tempo inteiro

    OverviewWith a career at The Home Depot, you can be yourself and also be part of something bigger.Position Purpose: A Home Depot Installation Services (HDIS) Design Consultant is responsible for selling the Company's exterior and interior product and services to customers.The Design Consultant's primary responsibility is outside sales visits to customer...

  • Senior Compliance Consultant

    Há 19 horas

    João Pessoa, Brasil Planet Technologies Tempo inteiro

    Overview Planet Technologies, the Nation’s leading Microsoft services provider to the public sector, is looking for a highly motivated individual to join our growing team as a Compliance Consultant . In this role, you will be supporting impactful projects that benefit our country. Planet Technologies is seeking a Senior Compliance Consultant to assist in...

  • Sr Network Engineer

    Há 3 dias

    João Pessoa, Brasil Transaction Network Services (Tns) Tempo inteiro

    An extraordinarily talented group of individuals work together every day to drive TNS' success, from both professional and personal perspectives.Come join the excellence!OverviewAn extraordinarily talented group of individuals work together every day to drive TNS' success, from both professional and personal perspectives.Come join the excellence!OverviewThis...

  • Sales Consultant- Exteriors- Miami, FL

    Há 3 dias

    João Pessoa, Brasil Remote Jobs Tempo inteiro

    Overview With a career at The Home Depot, you can be yourself and also be part of something bigger. Position Purpose A Home Depot Installation Services (HDIS) Design Consultant is responsible for selling the Company's exterior and interior product and services to customers. The Design Consultant's primary responsibility is outside sales visits to customer...

  • Sr Network Engineer

    2 semanas atrás

    João Pessoa, Paraíba, Brasil Transaction Network Services (TNS) Tempo inteiro

    An extraordinarily talented group of individuals work together every day to drive TNS' success, from both professional and personal perspectives. Come join the excellenceOverviewAn extraordinarily talented group of individuals work together every day to drive TNS' success, from both professional and personal perspectives. Come join the excellenceOverviewThis...

  • Software Engineer, Ios Core Product

    Há 3 dias

    João Pessoa, Brasil Speechify Tempo inteiro

    Software Engineer, iOS Core Product - Recife, Brazil at SpeechifySpeechify is hiring a Senior iOS Engineer to help grow our iOS app and support an expanding user base.Speechify's products turn reading into audio across iOS, Android, Mac, Chrome, and Web.We operate in a 100% distributed environment with no office.OverviewWith the growth of our iOS app (a top...

  • Sales Consultant

    Há 3 dias

    João Pessoa, Brasil Remote Jobs Tempo inteiro

    OverviewWith a career at The Home Depot, you can be yourself and also be part of something bigger.Position Purpose: A Home Depot Installation Services (HDIS) Sales Consultant is responsible for selling the Company's exterior and interior product and services to customers.The Sales Consultant's primary responsibility is outside sales visits to customer homes...