Technical Support Engineer

Há 19 horas


São Paulo, São Paulo, Brasil AlgoSec Tempo inteiro
Overview

Join to apply for the Technical Support Engineer role at AlgoSec .


Over 2,200 of the world's leading organizations trust AlgoSec to help secure their most critical workloads across public cloud, private cloud, containers, and on-premises networks.


Join our global team, securing application connectivity, anywhere.


We are hiring a Technical Support Engineer for a leading support position based in Brazil.


Reporting to : Team Leader, Americas Support


Responsibilities
  • Supporting our global customers via email, phone, and webcasts, guiding AlgoSec customers, partners and Sales Engineers in product installation, operations, and troubleshooting.
  • Maintaining and updating the AlgoSec knowledge base, participating in the buildup of the support organization.
  • Introducing support methodologies, tools and more.
  • Working in tight integration with the global support teams as well as with AlgoSec R&D, Delivery and Product management.

Requirements
  • At least 3 years previous experience in similar position, in a software company
  • Experience in Linux/UNIX environments
  • Experience in firewall administration and configuration (Checkpoint, Cisco, Juniper, Fortinet, etc.)
  • Experience in support of network security software products
  • Independent, resourceful, problem-solver, result oriented
  • Fast learner
  • Team player, pleasant and with a high level of integrity
  • Excellent written and verbal communication skills in English.
  • Operating well under-pressure, multi-tasking.
  • Willingness to work at irregular hours, to support our customers world-wide; we are a 24x7 Support operation.
  • Resume must be submitted in English

Advantages
  • Experience in SRE/DevOps
  • Experience in Linux script languages (PERL, shell)

AlgoSec is an Equal Opportunity Employer (EEO), committed to creating a friendly, diverse and inclusive company culture.


Job details
  • Seniority level: Associate
  • Employment type: Full-time
  • Job function: Information Technology
  • Industries: Computer and Network Security and Software Development
#J-18808-Ljbffr

  • São Paulo, São Paulo, Brasil beBeeSupport Tempo inteiro

    We are looking for an experienced professional to join our team as a technical support engineer.

  • Technical Support Engineer

    1 semana atrás


    São Paulo, São Paulo, Brasil Microsoft Tempo inteiro

    Technical Support Engineer - Cybersecurity - Cloud Protection Join to apply for the Technical Support Engineer - Cybersecurity - Cloud Protection role at Microsoft Technical Support Engineer - Cybersecurity - Cloud Protection Join to apply for the Technical Support Engineer - Cybersecurity - Cloud Protection role at Microsoft Get AI-powered advice on...


  • São Paulo, São Paulo, Brasil Microsoft Tempo inteiro

    Technical Support Engineer - Cybersecurity - Cloud Protection Join to apply for the Technical Support Engineer - Cybersecurity - Cloud Protection role at Microsoft Technical Support Engineer - Cybersecurity - Cloud Protection Join to apply for the Technical Support Engineer - Cybersecurity - Cloud Protection role at Microsoft Get AI-powered advice on...

  • Technical Support Engineer

    3 semanas atrás


    São Paulo, São Paulo, Brasil Microsoft Tempo inteiro

    Technical Support Engineer - Cybersecurity - Cloud ProtectionJoin to apply for the Technical Support Engineer - Cybersecurity - Cloud Protection role at MicrosoftTechnical Support Engineer - Cybersecurity - Cloud ProtectionJoin to apply for the Technical Support Engineer - Cybersecurity - Cloud Protection role at MicrosoftGet AI-powered advice on this job...

  • Technical Support Engineer

    3 semanas atrás


    São Paulo, São Paulo, Brasil Microsoft Tempo inteiro

    Technical Support Engineer - Cybersecurity - Cloud ProtectionJoin to apply for the Technical Support Engineer - Cybersecurity - Cloud Protection role at MicrosoftTechnical Support Engineer - Cybersecurity - Cloud ProtectionJoin to apply for the Technical Support Engineer - Cybersecurity - Cloud Protection role at MicrosoftGet AI-powered advice on this job...

  • Technical Support Engineer

    2 semanas atrás


    São Paulo, São Paulo, Brasil iMin Tempo inteiro

    We are looking for a highly skilled Technical Support Engineer (TSE) with solid experience in Android OS integration, SDK/APK development, web technologies, and hardware troubleshooting. In this role, you will serve as a vital technical bridge between our internal teams and customers, supporting the deployment, integration, and maintenance of our solutions....


  • São Paulo, São Paulo, Brasil CrowdStrike Tempo inteiro

    Technical Support Engineer - IDP (Remote) Join to apply for the Technical Support Engineer - IDP (Remote) role at CrowdStrike Technical Support Engineer - IDP (Remote) 2 days ago Be among the first 25 applicants Join to apply for the Technical Support Engineer - IDP (Remote) role at CrowdStrike Get AI-powered advice on this job and more exclusive...


  • São Paulo, São Paulo, Brasil Perforce Software Tempo inteiro

    Join to apply for the Technical Support Engineer - Delphix role at Perforce Software Join to apply for the Technical Support Engineer - Delphix role at Perforce Software Get AI-powered advice on this job and more exclusive features. Perforce is a community of collaborative experts, problem solvers, and possibility seekers who believe work should be both...

  • Technical Support Engineer

    3 semanas atrás


    São Paulo, São Paulo, Brasil CrowdStrike Tempo inteiro

    Technical Support Engineer - IDP (Remote)Join to apply for the Technical Support Engineer - IDP (Remote) role at CrowdStrikeTechnical Support Engineer - IDP (Remote)2 days ago Be among the first 25 applicantsJoin to apply for the Technical Support Engineer - IDP (Remote) role at CrowdStrikeGet AI-powered advice on this job and more exclusive features.As a...


  • São Paulo, São Paulo, Brasil CrowdStrike Tempo inteiro

    Join to apply for the Technical Support Engineer - LogScale (Remote) role at CrowdStrike 3 days ago Be among the first 25 applicants Join to apply for the Technical Support Engineer - LogScale (Remote) role at CrowdStrike Get AI-powered advice on this job and more exclusive features. As a global leader in cybersecurity, CrowdStrike protects the people,...