
Technical Support Engineer
3 semanas atrás
Join to apply for the Technical Support Engineer role at AlgoSec.
Over 2,200 of the world's leading organizations trust AlgoSec to help secure their most critical workloads across public cloud, private cloud, containers, and on-premises networks.
Join our global team, securing application connectivity, anywhere.
We are hiring a Technical Support Engineer for a leading support position based in Brazil.
Reporting to: Team Leader, Americas Support
Responsibilities
- Supporting our global customers via email, phone, and webcasts, guiding AlgoSec customers, partners and Sales Engineers in product installation, operations, and troubleshooting.
- Maintaining and updating the AlgoSec knowledge base, participating in the buildup of the support organization.
- Introducing support methodologies, tools and more.
- Working in tight integration with the global support teams as well as with AlgoSec R&D, Delivery and Product management.
Requirements
- At least 3 years previous experience in similar position, in a software company
- Experience in Linux/UNIX environments
- Experience in firewall administration and configuration (Checkpoint, Cisco, Juniper, Fortinet, etc.)
- Experience in support of network security software products
- Independent, resourceful, problem-solver, result oriented
- Fast learner
- Team player, pleasant and with a high level of integrity
- Excellent written and verbal communication skills in English.
- Operating well under-pressure, multi-tasking.
- Willingness to work at irregular hours, to support our customers world-wide; we are a 24x7 Support operation.
- Resume must be submitted in English
Advantages
- Experience in SRE/DevOps
- Experience in Linux script languages (PERL, shell)
AlgoSec is an Equal Opportunity Employer (EEO), committed to creating a friendly, diverse and inclusive company culture.
Job details
- Seniority level: Associate
- Employment type: Full-time
- Job function: Information Technology
- Industries: Computer and Network Security and Software Development
-
Technical Support Engineer
2 semanas atrás
São Paulo, São Paulo, Brasil Graphisoft Tempo inteiroJoin to apply for the Technical Support Engineer - Tier 1 role at GRAPHISOFT1 day ago Be among the first 25 applicantsJoin to apply for the Technical Support Engineer - Tier 1 role at GRAPHISOFTGet AI-powered advice on this job and more exclusive features.Graphisoft empowers teams to design great buildings through award-winning software solutions, learning...
-
Technical Support Engineer
3 semanas atrás
São Paulo, São Paulo, Brasil Microsoft Tempo inteiroTechnical Support Engineer - Cybersecurity - Cloud Protection Join to apply for the Technical Support Engineer - Cybersecurity - Cloud Protection role at Microsoft Technical Support Engineer - Cybersecurity - Cloud Protection Join to apply for the Technical Support Engineer - Cybersecurity - Cloud Protection role at Microsoft Get AI-powered advice on...
-
Technical Support Engineer
3 semanas atrás
São Paulo, São Paulo, Brasil CrowdStrike Tempo inteiroTechnical Support Engineer - IDP (Remote) Join to apply for the Technical Support Engineer - IDP (Remote) role at CrowdStrike Technical Support Engineer - IDP (Remote) 2 days ago Be among the first 25 applicants Join to apply for the Technical Support Engineer - IDP (Remote) role at CrowdStrike Get AI-powered advice on this job and more exclusive...
-
Technical Support Engineer
3 semanas atrás
São Paulo, São Paulo, Brasil Perforce Software Tempo inteiroJoin to apply for the Technical Support Engineer - Delphix role at Perforce Software Join to apply for the Technical Support Engineer - Delphix role at Perforce Software Get AI-powered advice on this job and more exclusive features. Perforce is a community of collaborative experts, problem solvers, and possibility seekers who believe work should be both...
-
Technical Support Engineer
2 semanas atrás
São Paulo, São Paulo, Brasil Perforce Software Tempo inteiroJoin to apply for the Technical Support Engineer - Delphix role at Perforce SoftwareJoin to apply for the Technical Support Engineer - Delphix role at Perforce SoftwareGet AI-powered advice on this job and more exclusive features.Perforce is a community of collaborative experts, problem solvers, and possibility seekers who believe work should be both...
-
Technical Support Engineer
2 semanas atrás
São Paulo, São Paulo, Brasil CrowdStrike Tempo inteiroTechnical Support Engineer - IDP (Remote)Join to apply for the Technical Support Engineer - IDP (Remote) role at CrowdStrikeTechnical Support Engineer - IDP (Remote)2 days ago Be among the first 25 applicantsJoin to apply for the Technical Support Engineer - IDP (Remote) role at CrowdStrikeGet AI-powered advice on this job and more exclusive features.As a...
-
Technical Support Engineer
3 semanas atrás
São Paulo, São Paulo, Brasil CrowdStrike Tempo inteiroJoin to apply for the Technical Support Engineer - LogScale (Remote) role at CrowdStrike 3 days ago Be among the first 25 applicants Join to apply for the Technical Support Engineer - LogScale (Remote) role at CrowdStrike Get AI-powered advice on this job and more exclusive features. As a global leader in cybersecurity, CrowdStrike protects the people,...
-
Technical Support Engineer
2 semanas atrás
São Paulo, São Paulo, Brasil CrowdStrike Tempo inteiroJoin to apply for the Technical Support Engineer - LogScale (Remote) role at CrowdStrike3 days ago Be among the first 25 applicantsJoin to apply for the Technical Support Engineer - LogScale (Remote) role at CrowdStrikeGet AI-powered advice on this job and more exclusive features.As a global leader in cybersecurity, CrowdStrike protects the people, processes...
-
Technical Support Engineer
3 semanas atrás
São Paulo, São Paulo, Brasil AlgoSec Tempo inteiroOverview Join to apply for the Technical Support Engineer role at AlgoSec . Over 2,200 of the world's leading organizations trust AlgoSec to help secure their most critical workloads across public cloud, private cloud, containers, and on-premises networks. Join our global team, securing application connectivity, anywhere. We are hiring a Technical...
-
Technical Support Engineer Compliance
3 semanas atrás
São Paulo, São Paulo, Brasil Microsoft Tempo inteiroJoin to apply for the Technical Support Engineer Compliance role at Microsoft . With more than 45,000 employees and partners worldwide, the Customer Experience and Success (CE&S) organization is on a mission to empower customers to accelerate business value through differentiated customer experiences that leverage Microsoft's products and services, ignited...