Conference Services

Há 1 mês

Campo Grande, Brasil Accor Hotels Tempo inteiro
Company Description

Fairmont Dallas, located in the Arts District of downtown Dallas, offers 545 elegant guestrooms and suites, with over 73,000 square feet of flexible meeting space. For over 50 years, Fairmont Dallas has been the setting for countless civic, social cultural, convention and corporate events, setting the stage for countless memories.


Job Description

Ensure the successful operation of the catering, conference services and sales function as it relates to service, by coordinating details and menus for clients’ functions. Anticipate guest needs, and solicitation of business while assisting to control expenditures. Provide clerical/administrative support for the Catering, Conference Service and Sales Department, including typing, computer input, filing, answering telephones, and printing reports.

  • Maintain complete knowledge of and comply with all departmental policies/service procedures/standards.
  • Maintain complete knowledge of correct maintenance and use of equipment. Use equipment only as intended.
  • Anticipate guests’ needs, respond promptly and acknowledge all guests, however busy and whatever time of day.
  • Maintain positive guest relations at all times.
  • Resolve guest complaints, ensuring guest satisfaction.
  • Monitor and maintain cleanliness, sanitation and organization of assigned work areas.
  • Maintain knowledge of all Hotel services/features and hours of operation.
  • Maintain complete knowledge in the use of all office equipment, computer and manual systems.
  • Access all functions of a computer (For example: Outlook, Excel, Word, & Opera or another like system).
  • Set up workstation with necessary supplies and resource materials; maintain cleanliness throughout shift.
  • Answer telephone within 3 rings, using correct salutations and telephone etiquette.
  • Handle inquiry calls and return calls on a timely basis.
  • Record messages legibly and completely, ensure proper distribution of messages.
  • Make telephone calls to specified individuals as requested by the Director, Catering & Conference Service and Catering/Conference Services Managers.
  • Greet all individuals arriving at offices courteously and assist with their needs. Contact Managers and inform of client arrivals.
  • Establish and maintain filing system procedures; prepare new client files.
  • Retrieve and distribute departmental mail.
  • Process requests for overnight mail and other delivery/messenger services.
  • Prepare and send faxes; receive and distribute faxes to appropriate personnel.
  • Make photocopies and process as specified.
  • Type correspondence, memos, Banquet Event Orders (B.E.O.’s), Daily Event Sheet, 10-Day Forecast and reports as assigned and distribute according to Hotel standards.
  • Prepare the Daily Event Sheet from the B.E.O.'s and submit to Catering/Conference Services Director for approval before distribution.
  • Process all changes to B.E.O.'s as given by the Catering/Conference Services Director and Managers on a timely basis.
  • Prepare the Weekly Event Sheet according to procedures and distribute to Director, Catering & Conference Services and Managers for verification of information listed. Type and distribute to specified departments.
  • Attend designated meetings, take minutes, transcribe and distribute.
  • Assist Managers in calling clients for their function guarantee numbers and adhere to departmental policies.
  • Assist Managers in contacting florists and other authorized vendors to coordinate arrangements for functions.
  • Prepare requests for complimentary room reservations when assigned by Managers, following Hotel procedures.
  • Complete and distribute amenity request forms; follow up on any changes.
  • Maintain a current manual on all departmental forms and form letters with instructions.
  • Coordinate service repairs for office equipment, ensuring minimal costs.

Qualifications
  • High school graduate or equivalent vocational training certificate.
  • Fluency in English both verbal and non-verbal.
  • Provide legible communication.
  • Compute basic arithmetic.
  • Knowledge of menu development.
  • Knowledge of accommodating room capacities.
  • Knowledge of all styles of room set-ups, standard equipment involved and proper handling of such.
  • Knowledge of organizing set-up requirements from information on Banquet Event Orders (B.E.O.'s).
  • Knowledge of staffing guidelines/requirements to set-up, turn and breakdown function spaces.

Additional Information

What’s in it for you:

  • Paid time off
  • Medical, Dental and Vision Insurance, 401K
  • Complimentary Shift Meal
  • Employee benefit card offering discounted rates in Accor worldwide
  • Learning programs through our Academy designed to sharpen your skills
  • Ability to make a difference through our Corporate Social Responsibility activities, such as Planet 21
  • Career development opportunities with national and international promotion opportunities
#J-18808-Ljbffr

  • Senior Product Analyst

    Há 1 mês

    Rio Grande do Sul, Brasil Social Discovery Group Tempo inteiro

    More than 500 million people in 150 countries enjoy our products, and we strive to have ten times as many. We solve the problem of loneliness, isolation, and disconnection with the help of digital reality. Our **digital nomad team of more than 1200 professionals **works all over the world. Together, we are solving the prevalent problem of loneliness and...

  • Special Event Coordinator

    Há 7 dias

    Rio Grande do Sul, Brasil buscojobs Brasil Tempo inteiro

    Company OverviewThe Fairmont Scottsdale Princess is a premier luxury hotel in Arizona, renowned for its exceptional hospitality and world-class amenities. With 750 guestrooms, over 300,000 square feet of meeting space, and four award-winning restaurants, we offer an unparalleled guest experience.SalaryWe are offering a competitive salary range of R$ 20,000 -...

  • Head of Development

    2 meses atrás

    Rio Grande do Sul, Brasil Social Discovery Group Tempo inteiro

    More than 500 million people in 150 countries enjoy our products, and we strive to have ten times as many. We solve the problem of loneliness, isolation, and disconnection with the help of digital reality. Our **digital nomad team of more than 1200 professionals **works all over the world. Together, we are solving the prevalent problem of loneliness and...

  • Korn Ferry | General Manager | Porto Alegre

    2 semanas atrás

    Rio Grande do Sul, Brasil buscojobs Brasil Tempo inteiro

    Our client is an environmental solutions company expanding its operations in Brazil. They are currently looking for a General Manager who will lead and oversee all aspects of the business, driving growth, managing client relationships, and ensuring operational excellence. This role involves strategic decision-making to enhance the company’s presence in...

  • Software Engineer

    3 semanas atrás

    Rio Grande do Sul, Brasil LatamCent Tempo inteiro

    About WynterWynter is a cutting-edge, fast-growing startup that revolutionizes B2B customer research and message testing. Our innovative platform helps industry-leading companies create effective marketing strategies through on-demand and subscription-based ICP research.We're seeking a highly skilled Backend-First Engineer to join our team. This 100% remote...

  • General Manager

    4 semanas atrás

    Porto Alegre, Rio Grande do Sul, Rio Grande do Sul, Brasil Korn Ferry Tempo inteiro

    Our client is an environmental solutions company expanding its operations in Brazil. They are currently looking for a General Manager who will lead and oversee all aspects of the business, driving growth, managing client relationships, and ensuring operational excellence. This role involves strategic decision-making to enhance the company’s presence in...

  • Senior .NET Developer

    Há 3 dias

    Rio Grande do Sul, Brasil Social Discovery Group Tempo inteiro

    **SDG invests in IT startups around the world.** Our investments include Open AI, Patreon, Flo, Clubhouse, Woebot, Flure, Astry, Coursera, Academia.edu, and many others. We bring together a team of like-minded people and IT professionals specializing in the creation and development of globally impactful social discovery products. Our international team of...

  • Junior/middle Frontend Developer

    4 meses atrás

    Rio Grande do Sul, Brasil Social Discovery Group Tempo inteiro

    More than 500 million people in 150 countries enjoy our products, and we strive to have ten times as many. We solve the problem of loneliness, isolation, and disconnection with the help of digital reality. Our **digital nomad team of more than 1200 professionals **works all over the world. Together, we are solving the prevalent problem of loneliness and...

  • Paid Social Specialist

    2 semanas atrás

    Rio Grande do Sul, Brasil buscojobs Brasil Tempo inteiro

    Role Type: Full Time, Contract position The paid social specialist is responsible for ongoing analysis, executing the paid social strategy, and providing updates and reporting on behalf of our clients. He/She will work closely with the Digital Marketing Strategist to ensure work is moving through the pipeline and we’re delivering results. Responsibilities...

  • Software Engineer

    2 semanas atrás

    Rio Grande do Sul, Brasil buscojobs Brasil Tempo inteiro

    Tenchi is a Cyber Security company that is building innovative technology focused on Third-Party Cyber Risk Management for businesses. Founded by serial entrepreneurs and backed by a solid group of Institutional Investors, we seek to disrupt this rapidly growing industry. Our company is 100% remote and our team is spread across the globe, including Brazil,...

  • Data Warehouse Architect

    3 meses atrás

    Rio Grande do Sul, Brasil Xsolla Tempo inteiro

    We are looking to hire a Data Warehouse Architect (DWH Architect) to join our dynamic engineering team all over the world. As a DWH Architect, you will be responsible to drive and coordinate the technical execution of enterprise data warehouse solutions and services that includes understanding business requirements, solution design, Data Extraction,...

  • Product Design Manager

    3 meses atrás

    Rio Grande do Sul, Brasil Xsolla Tempo inteiro

    We're a team of UI/UX engineers, researchers and UX writers with a shared mission to create intonational digital products and superior experiences that help our partners and clients achieve growth. If you want to be part of this story, you should join us. **Role** We know that distributed teams with an effective leader are best suited to deliver...

  • Global HR Director for Digital Nomad Teams

    3 semanas atrás

    Rio Grande do Sul, Brasil Social Discovery Group Tempo inteiro

    Job OverviewSocial Discovery Group is a leading provider of social discovery services, operating over 50 brands worldwide. As our HR Director, you will play a crucial role in shaping the company's global HR strategy and driving employee engagement.About UsWe are a multinational organization with over 1,200 professionals working remotely from various...

  • Information Security Specialist

    3 meses atrás

    Rio Grande do Sul, Brasil Social Discovery Group Tempo inteiro

    More than 500 million people in 150 countries enjoy our products, and we strive to have ten times as many. We solve the problem of loneliness, isolation, and disconnection with the help of digital reality. Our **digital nomad team of more than 1200 professionals **works all over the world. Together, we are solving the prevalent problem of loneliness and...

  • Business Development Lead Finance

    1 semana atrás

    Rio Grande do Norte, Brasil buscojobs Brasil Tempo inteiro

    *At this time, we are only receiving applications from candidates who are currently situated in the Americas. Please make sure your CV is in English only, thank you.Important Notice: By applying through LHR Americas, you are ensuring that your CV will be manually revised by one of our recruiters. If accepted, we will submit it directly to our client’s...