HR Portal

1 hora atrás

São Paulo, Brasil Iron Mountain Tempo inteiro

HR Portal - Content Specialist Iron Mountain Iron Mountain is a global leader in storage and information management services. We provide sustainable solutions in records and information management, digital transformation, and more, serving over 225,000 customers worldwide. Job Title: HR Portal - Content Specialist Location: Latin America Job Level: P2 Reports To: Global HR Content & Portal Manager Employment Type: Full Time Position Overview This role supports the build‑out and day‑to‑day maintenance of our knowledge bases in ServiceNow HRSD. In a highly collaborative environment, the specialist will work closely with the Global Content and Portal Manager, other Content Specialists, Content Owners, and the Product team to maintain and continuously improve our knowledge bases and portal, ensuring it is easily accessible to our 28,000+ employees. Responsibilities Maintains and updates HR portal content and manages use of tools, standards, and processes, including authoring, provisioning, tagging, publishing, auditing, and providing input/feedback on HR portal content organization. Updates or creates any information that supports and encourages self‑service delivery on the HR portal. Supports efforts to work with Regional COE partners and HUBs to curate HR content and drive customer engagement with the HR user interface. Maintains existing employee‑facing Knowledge articles and creates new ones, coordinating sign‑off through publishing. Supports and delivers on assigned annual and ad hoc HR projects and initiatives with requirements developed through collaborative effort of cross‑functional teams and clients. Delivers recommendations to promote increased self‑service and usage of HR knowledge and communications tools as indicated by operational analysis. The Ideal Candidate 3+ years of professional experience in Human Resources. Experience working within the ServiceNow product and in content creation, marketing, communications, or similar. Excellent oral and written communication skills; demonstrated ability to effectively establish and maintain working relationships with diverse stakeholders at all levels. Ability to work in teams and independently with minimum supervision. What We Offer Ability to work remote Competitive compensation and benefits package Total Rewards program to support your career and well‑being Professional development and growth opportunities Iron Mountain is committed to a policy of equal employment opportunity. We recruit and hire applicants without regard to race, color, religion, sex (including pregnancy), national origin, disability, age, sexual orientation, veteran status, genetic information, gender identity, gender expression, or any other factor prohibited by law. To view the Equal Employment Opportunity is the Law posters and the supplement, as well as the Pay Transparency Policy Statement, CLICK HERE If you have a physical or mental disability that requires special accommodations, please let us know by sending an email to Requisition: J #J-18808-Ljbffr

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    At Iron Mountain we know that work, when done well, makes a positive impact for our customers, our employees, and our planet. That's why we need smart, committed people to join us. Whether you're looking to start your career or make a change, talk to us and see how you can elevate the power of your work at Iron Mountain.We provide expert, sustainable...

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    At Iron Mountain we know that work, when done well, makes a positive impact for our customers, our employees, and our planet. That’s why we need smart, committed people to join us. Whether you’re looking to start your career or make a change, talk to us and see how you can elevate the power of your work at Iron Mountain. We provide expert, sustainable...

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