Regular Branch Network Services

4 semanas atrás

São Paulo, São Paulo, Brasil Luxoft Tempo inteiro
**Project description**:
Technology Division is seeking a talented and motivated individual for a Network Analyst position. Responsibilities will include the operational support and maintenance of the enterprise branch network, cloud-based infrastructure architecture and management, SDWAN implementation & support, documentation and implementation of new solutions, and working high level network escalations from our branch teams. If you are looking for a new and exciting career opportunity and possess three or more years of network support experience, this may be the ideal opportunity for you.
**Responsibilities**:
Provide network engineering resources to support branch network services during Client's off-hours: 7 pm CT to 6 am CT.
Utilize Edward Jones tools and processes
Service Management: Incident, Change, Service Requests, etc.
Implementation tools and processes
Monitoring and reporting tools Monitor and test network performance and provide network performance statistics and reports Review reports and real-time monitoring to identify potential issues with network circuits
Assist with upgrades to branch network devices such as Meraki switches, VeloCloud SDWAN devices, and Cradlepoint cellular backhaul devices. (To be implemented outside of core business hours.)
Configure and install/update software, routers, and other network devices
Perform reboots of branch PDUs and modems on regular basis
Identify potential automation opportunities
Identify, troubleshoot, resolve, and document network connectivity and performance issues
Liaise with vendors, other IT personnel, and contract teams as they relate to service requests and issue resolution during shift hours.
Important: This role requires 3 days of on-site presence per week
**Skills**:
Must have
Bachelor's degree is preferred or equivalent work experience/certifications in technology
Three or more years of experience supporting network hardware
Three or more years of experience with enterprise network solutions and technologies
Strong analytical network troubleshooting skills to solve complex issues
Experience with SDWAN Design, Deployment & Support
Experience with Cloud Based Architecture & Management
Experience with Cellular and Wireless technology and support
Experience with packet/protocol analyzers, and network management/monitoring tools
Excellent communication (written and verbal) and interpersonal skills
Excellent organizational and time management skills
Ability to work in a team environment and/or as an individual contributor
Nice to have
**Other**:
Languages
English: C1 Advanced
Seniority
Regular
Sao Paulo, Brazil
Req. VR-
IT Infrastructure Engineering
BCM Industry
08/09/2025
Req. VR-

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