Senior Engineer I – Production Support IRC273509
2 semanas atrás
Senior Engineer I – Production Support IRC at GlobalLogic Latinoamérica.
Our client anticipates an increase in production support activities in the near future to support its growing business requirements.
ResponsibilitiesThis role focuses on production support of the client system. The engineer will join the existing client development team and participate in meetings. The primary responsibility is to monitor the production system and provide the necessary support. The engineer should learn the client systems and understand how all components interact. Tasks include receiving incidents from the Customer Services team, analyzing them based on guidelines, reviewing production logs to understand the problem, deciding whether to redirect to the development team or resolve via data change scripts, and writing those data change scripts. The engineer will receive assistance and support from the GlobalLogic team assigned to this client.
Requirements- MongoDB
- PostgreSQL
- TypeScript
Culture of caring. At GlobalLogic, we prioritize a culture of caring. Across every region and department, we consistently put people first. From day one, you'll experience an inclusive culture of acceptance and belonging, where you'll have the chance to build meaningful connections with collaborative teammates, supportive managers, and compassionate leaders.
Learning and development. We are committed to your continuous learning and development. You'll learn and grow daily in an environment with many opportunities to try new things, sharpen your skills, and advance your career at GlobalLogic. With our Career Navigator tool as just one example, GlobalLogic offers a rich array of programs, training curricula, and hands-on opportunities to grow personally and professionally.
Interesting & meaningful work. GlobalLogic is known for engineering impact for and with clients around the world. You'll have the chance to work on projects that matter and engage your curiosity and problem-solving skills as you help clients reimagine what's possible and bring new solutions to market.
Balance and flexibility. We believe in balance and flexibility. With many functional career areas, roles, and work arrangements, you can explore ways of achieving balance between work and life.
High-trust organization. We are a high-trust organization where integrity is key. You're joining a safe, reliable, and ethical global company where truthfulness and candor are valued.
About GlobalLogicGlobalLogic, a Hitachi Group Company, is a trusted digital engineering partner to the world's largest and most forward-thinking companies. Since 2000, we've been at the forefront of the digital revolution, helping create innovative digital products and experiences. We continue to collaborate with clients in transforming businesses and redefining industries through intelligent products, platforms, and services.
Job details- Employment type : Full-time
- Job function : Information Technology
- Industries : IT Services and IT Consulting
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