
CRM Manager
Há 5 dias
We bring together a team of like-minded people and IT professionals specializing in the creation and development of globally impactful social discovery products. Our international team of 1200 professionals and digital nomads works all over the world.
**Our teams of digital nomads** work remotely from **Cyprus, Malta, the USA, Armenia, Georgia, Kazakhstan, Montenegro, Poland, Latvia, Serbia, Spain, Portugal, UAE, Israel, Turkey, Thailand, Indonesia, Japan, Hong Kong, Australia and many other locations.**
In August 2024, we achieved **Great Place to Work US Certification**This achievement reflects our core belief that a truly exceptional workplace is built on trust, pride, and camaraderie—not just great perks.
We are looking for a** CRM Manager.**
**Your main tasks will be**:
- Track CRM health metrics, make fixes if necessary;
- Generating hypotheses and preparing their descriptions;
- Improving funnel from registrations to confirmation and sales;
- Segmentation of clients and analysis of client metrics;
- Creating and launching promotional campaigns and trigger chains;
- Conducting A/B tests and analyzing the results;
- Interacting with UX, copywriters, development, data analyst teams;
- Development of new communication channels;
- Tracking mailbox provider requirements and ensuring SDG products adhere to them;
- Managing internal project tasks for the development team and related departments;
- Collaborating with the CRM team to establish user contact policies that enhance deliverability;
- Optimizing the internal SMTP server cluster, including workload planning and scaling or infrastructure improvements;
- Controlling and reporting on the budget for deliverability-related services.
**We expect from you**:
- Experienced with CRM/CDP Systems, HTML, Google Sheets / Excel, Jira / Confluence, and any BI-systems;
- Experience with hypotheses (generation, testing);
- Experience with SQL;
- Understanding the main CRM metrics;
- English level B1+;
- Russian level C1.
**What do we offer**:
- **REMOTE OPPORTUNITY** to work full time;
- ** Vacation** 28 calendar days per year;
- ** 7 wellness days per year** (time off) that can be used to deal with household issues, to lie down and recover without taking sick leave;
- ** Bonuses up to $5000**for recommending successful applicants for positions in the company;
- Full
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