Customer Support Specialist
Há 2 dias
**About the client**:Our client is a leading digital marketing agency based in the USA with very specific and targeted clients. They are looking for an experienced Customer Support Representative who has the right people skills to successfully fulfill this role.**About the role**:As a Customer Support Specialist, you will be responsible for addressing customer inquiries, resolving problems, and providing exceptional service. Your primary goal is to ensure customer satisfaction and maintain positive relationships with clients.**What you’ll be doing**:- Provide accurate and timely information regarding products, services, and policies.- Investigate and resolve customer issues, complaints, or concerns effectively.- Collaborate with other departments to escalate and resolve complex problems.- Maintain a deep understanding of the company's products or services.- Educate customers on product features, usage, and troubleshooting steps.- Record and maintain detailed and accurate customer interactions and resolutions in the company's database or CRM system.- Gather feedback from customers to identify areas for improvement.- Share customer feedback with the relevant teams to enhance products or services.- Collaborate with sales, marketing, and product development teams to share customer insights and contribute to the improvement of products and services.- Uphold a professional and positive attitude in all customer interactions.- Ensure compliance with company policies and procedures.**Who are we looking for?**- Should be proficient in speaking English with customer support experience.- High school diploma or equivalent (Bachelor's degree preferred).- Excellent communication skills (verbal and written).- Strong problem-solving and decision-making abilities.- Customer-focused with a positive attitude.- Ability to multitask and prioritize in a fast-paced environment.- Familiarity with CRM software and customer support tools is a plus.- Experience in healthcare or taxes/finance niche.**Position**: Customer Support Specialist**Remote Status**: Fully Remote**Preferred Location**:Global**Working Hours**: 9:00 am - 6:00 pm EST**Holidays**: US Local Holidays**Salary**: USD 1000 - USD 1200**Internal Job ID**: 0196
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Customer Support Agent
2 semanas atrás
Anapolis, Brasil AffiliateUp Tempo inteiro**Requirements**:- **Proficiency in English, Spanish and Portuguese (writing and speaking);**:- Computer literacy;- Able to identify ways of solving the problem and present the solution in a verbal and written manner;- Strong interpersonal skills;- High levels of professionalism;- Attention to details and punctuality;- **Windows with a minimum of 8Gb RAM...
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Go High Level Specialist
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Anapolis, Brasil Bionic Talent Tempo inteiro**About the client**:Our client is a leading digital marketing agency based in the USA. They specialize in helping painters harness the power of digital marketing to grow their practices and reach their goals.**About the role**:**What you’ll be doing**:- Demonstrate expert-level knowledge of the Go High-Level platform, including its features, capabilities,...
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Analista de Customer Service
2 semanas atrás
Anapolis, Brasil Amazon Servicos de Varejo do Brasil Ltda. Tempo inteiroHigh School or equivalent diploma. - Intermediate / Advanced English Level (You´ll be in contact with leaders from the other countries). - Previous experience in Customer Service - Ability to effectively prioritize work time to ensure efficiency. - Experience with Windows Operating Systems and Microsoft Outlook. - Familiarity with multiple web browsers,...
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Customer Development Executive
Há 2 dias
Anapolis, Brasil Colgate-Palmolive Tempo inteiroNo Relocation Assistance Offered - Goiania, Goias, BrazilDo you want to join a team that is building a future to smile about? How about having the opportunity to connect with others around the world, full of stimulating discussions and making impactful contributions? If that's how you view your career, Colgate is the place to be!Our trusted home brands,...
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Advertising Service Specialist
Há 7 dias
Anapolis, Brasil Curv Innovation Tempo inteiroWe are a startup company with Headquarters in Miami, USA. We are a fast-paced company focused on performance marketing and sales. We are looking for motivated and hardworking individuals to work with our team. We are looking for agile and focused professionals that can reach our standards and goals. We need professionals that are driven and self-sufficient....
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Customer Support Agent
2 semanas atrás
Anapolis, Brasil Curv Innovation Tempo inteiroPreparing CS-related reports as needed; - Process and resolve tickets.
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Customer Care Manager
2 semanas atrás
Anapolis, Brasil Allurion Tempo inteiroWe are seeking an experienced and multilingual **Customer Care Manager (CCM) **to represent the Allurion Program as an Ambassador to patients and Clinics. Mainly responsible for informing potential patients who submitted information requests or scheduled Advisor Consultations, help them book appointments and placements at partner Clinics, driving conversion...
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Talent Acquisition Specialist
2 semanas atrás
Anapolis, Brasil Whitespectre Tempo inteiroWhitespectre is looking for a Talent Acquisition Specialist to join our fast-growing team of remote people. In this role, you’ll help recruit and retain the best talent to work in a fast-moving cross-functional squad of backend and front-end engineers, product, & UI/UX designers. Proudly remote-first since 2013, we’re a close-knit team of 75, working in...
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Senior Specialist, Quality Assurance Auditor
2 semanas atrás
Anapolis, Brasil Organon Tempo inteiro**Description of The Position** The Senior Specialist, Quality Assurance Auditor, ensures quality and compliance with local and international regulatory requirements by conducting internal and external audits. This role provides guidance to internal stakeholders, assisting in the establishment of the company's compliance strategy and the resolution and...
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Sr. Specialist Inmarket Quality Brazil
4 semanas atrás
Anapolis, Brasil Organon Tempo inteiro**Job Description**:Organon is a Women’s Health Company that believes in a better and healthier every day for every woman! We are a passionate, global community of thousands dedicated to redefining the future of women’s health. Our mission is to deliver impactful medicines and solutions for a healthier every day. But what really makes it work at Organon...