
Site Reliability Engineer
4 semanas atrás
- Handling major incidents via CIRS (Critical Issue Response System) and providing frequent updates until resolution.
- Performing deep-dive application troubleshooting and identifying preventive actions.
- Managing CIRS-related requests including deployments, feature toggles, and data fixes.
- Following up on major production incidents and coordinating with cross-functional teams.
- Enhancing monitoring capabilities using tools like Dynatrace , Kibana , and Splunk .
- Writing and improving monitoring scripts and alerts based on incident learnings.
- Handling customer escalations and coordinating with Support & Engineering teams.
- Supporting planned activities and responding to ad-hoc requests from CES teams.
- Deep experience in DevOps and Production Support .
- Experience in automation and CI/CD practices.
- Familiarity with cloud platforms (GCP , AWS , or Azure preferred).
- Hands-on experience with monitoring tools such as Dynatrace , Kibana , Splunk .
- Strong troubleshooting skills and ability to deep dive into application issues.
- Excellent communication and coordination skills across teams.
- Mid-Senior level
- Full-time
- Information Technology, Consulting, and Project Management
- IT System Training and Support and Outsourcing and Offshoring Consulting
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Site Reliability Engineer
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