AI-Trained Workflows Specialist

Há 14 horas


Brazil beBeeServiceNow Tempo inteiro

Job Title: ServiceNow AI Trainer - Workflow ExpertAbout the Role We are seeking an experienced ServiceNow professional with a deep understanding of Customer Service Management (CSM), IT Service Management (ITSM), and HR Service Delivery (HRSD) to join our team as a ServiceNow AI Trainer. In this role, you will be responsible for designing realistic scenarios for AI model training initiatives, focusing on translating real business workflows and decision logic into structured, data-driven tasks.Key Responsibilities * Define decision frameworks for Reinforcement Learning initiatives, including taxonomy design, realistic scenario creation, and evaluation criteria.* Develop scenario-driven tasks that mirror real ServiceNow workflows, such as case handling, SLA tracking, HR requests, and IT incident response.* Write clear, natural instructions aligned with ServiceNow business processes.* Represent tasks in JSON format with clarity and consistency.* Use SQL to analyze and validate data accuracy.* Apply prompt engineering to structure effective task instructions.* Collaborate with peers to expand scenarios across ServiceNow domains (CSM, ITSM, HRSD).* Document patterns, examples, and best practices for scalable use.Required Skills & Experience * 4–6 years of experience in ServiceNow, particularly CSM, ITSM, or HRSD modules.* Strong knowledge of workflows, cases, incidents, SLAs, and knowledge management.* Proficiency in JSON and structured data handling.* Solid understanding of SQL for data validation.* Experience in AI model training workflows or structured data creation.* Strong prompt engineering, analytical, and logical structuring skills.* Excellent communication and stakeholder management skills (customer-facing experience is a plus).Preferred Qualifications * ServiceNow Certified System Administrator (CSA)* Certified Implementation Specialist (CIS–ITSM / CSM / HRSD)* Exposure to AI/ML workflows and Agile methodologies* Knowledge of prompt engineering best practices


  • AI Workflow Designer

    2 semanas atrás


    Brazil (Remote) Athyna Tempo inteiro R$40.000 - R$80.000 por ano

    Hi there We're looking for a proactive and detail-oriented AI Workflow Designer to join our Ops team. This role is perfect for someone who enjoys solving problems with automation, keeping systems organized, and experimenting with AI to improve how we work. You'll collaborate across teams, making sure our workflows are smooth, reliable, and scalable.This an...

  • AI Workflow Designer

    1 semana atrás


    Brazil (Remote) Athyna Tempo inteiro R$80.000 - R$120.000 por ano

    Hi there We're looking for a proactive and detail-oriented AI Workflow Designer to join our Ops team. This role is perfect for someone who enjoys solving problems with automation, keeping systems organized, and experimenting with AI to improve how we work. You'll collaborate across teams, making sure our workflows are smooth, reliable, and scalable.This an...


  • Brazil AI Architechs Tempo inteiro

    Software Engineer with AI Automation Experience Remote | Global | Emerging Markets Welcome Why You Will Want This Role • Competitive compensation with opportunities for bonuses and long-term growth • Fully remote position with flexible working hours aligned with U.S. East Coast time • Continuous training in software and AI engineering, guided by...


  • Brazil AI Architechs Tempo inteiro

    Software Engineer with AI Automation ExperienceRemote | Global | Emerging Markets WelcomeWhy You Will Want This Role• Competitive compensation with opportunities for bonuses and long-term growth • Fully remote position with flexible working hours aligned with U.S. East Coast time • Continuous training in software and AI engineering, guided by leading...


  • Brazil AI Architechs Tempo inteiro

    Why You Will Want This Role • Competitive compensation with opportunities for bonuses and long-term growth  • Fully remote position with flexible working hours aligned with U.S. East Coast time  • Continuous training in software and AI engineering, guided by leading experts  • Clear career advancement through placement in U.S. companies investing...


  • Brazil AI Architechs Tempo inteiro

    Why You Will Want This Role• Competitive compensation with opportunities for bonuses and long-term growth • Fully remote position with flexible working hours aligned with U.S. East Coast time • Continuous training in software and AI engineering, guided by leading experts • Clear career advancement through placement in U.S. companies investing in...


  • Brazil Hays Tempo inteiro

    Position DetailsPosition: Contractor / PJ (no medical/paid leave)100% remoteProject Time: 2 monthsEngagement: Full-time (40 hours/week)Time Zone Overlap: Minimum 3 hours with CST (18-21h Brasilia Time)We are seeking experienced professionals with deep functional expertise in ServiceNow products, including Customer Service Management (CSM), IT Service...

  • ServiceNOW AI trainner

    Há 19 horas


    Brazil Hays Tempo inteiro

    Position Details Position: Contractor / PJ (no medical/paid leave) 100% remote Project Time: 2 months Engagement: Full-time (40 hours/week) Time Zone Overlap: Minimum 3 hours with CST (18-21h Brasilia Time) We are seeking experienced professionals with deep functional expertise in ServiceNow products , including Customer Service Management (CSM), IT Service...


  • Brazil Stealth Healthcare AI Startup Tempo inteiro

    WHO WE AREWe are a stealth-stage healthcare AI startup that is the missing link in healthcare revenue management, bridging the gap between clinical care and financial operations. We're transforming how primary care clinics capture revenue through innovative AI technology that operates at the intersection of medical documentation, billing, and value-based...


  • Brazil Stealth Healthcare AI Startup Tempo inteiro

    WHO WE ARE We are a stealth-stage healthcare AI startup that is the missing link in healthcare revenue management, bridging the gap between clinical care and financial operations. We're transforming how primary care clinics capture revenue through innovative AI technology that operates at the intersection of medical documentation, billing, and value-based...