ServiceNOW AI trainner
Há 2 dias
Position DetailsPosition: Contractor / PJ (no medical/paid leave)100% remoteProject Time: 2 monthsEngagement: Full-time (40 hours/week)Time Zone Overlap: Minimum 3 hours with CST (18-21h Brasilia Time)We are seeking experienced professionals with deep functional expertise in ServiceNow products, including Customer Service Management (CSM), IT Service Management (ITSM), or HR Service Delivery (HRSD), to contribute to AI model training initiatives.This role focuses on translating real business workflows and decision logic into structured, data-driven tasks that strengthen AI reasoning and understanding of enterprise processes. It is not a platform configuration or app development role.Role OverviewThe ideal candidate will combine ServiceNow domain expertise, analytical capability, and prompt-engineering skills to design realistic, scenario-based tasks for AI learning.Key ResponsibilitiesDefine decision frameworks for Reinforcement Learning initiatives, including taxonomy design, realistic scenario creation, and evaluation criteria.Develop scenario-driven tasks that mirror real ServiceNow workflows (case handling, SLA tracking, HR requests, IT incident response).Write clear, natural instructions aligned with ServiceNow business processes.Represent tasks in JSON format with clarity and consistency.Use SQL to analyze and validate data accuracy.Apply prompt engineering to structure effective task instructions.Collaborate with peers to expand scenarios across ServiceNow domains (CSM, ITSM, HRSD).Document patterns, examples, and best practices for scalable use.Required Skills & Experience4–6 years of experience in ServiceNow, particularly CSM, ITSM, or HRSD modules.Strong knowledge of workflows, cases, incidents, SLAs, and knowledge management.Proficiency in JSON and structured data handling.Solid understanding of SQL for data validation.Experience in AI model training workflows or structured data creation.Strong prompt engineering, analytical, and logical structuring skills.Excellent communication and stakeholder management skills (customer-facing experience is a plus).Preferred QualificationsServiceNow Certified System Administrator (CSA)Certified Implementation Specialist (CIS–ITSM / CSM / HRSD)Exposure to AI/ML workflows and Agile methodologiesKnowledge of prompt engineering best practices
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ServiceNOW AI trainner
Há 19 horas
Brazil Hays Tempo inteiroPosition Details Position: Contractor / PJ (no medical/paid leave) 100% remote Project Time: 2 months Engagement: Full-time (40 hours/week) Time Zone Overlap: Minimum 3 hours with CST (18-21h Brasilia Time) We are seeking experienced professionals with deep functional expertise in ServiceNow products , including Customer Service Management (CSM), IT Service...
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Principal Solution Architect
Há 4 dias
Avenida Faria Lima , Sao Paulo, SAO PAULO, Brazil ServiceNow Tempo inteiro R$80.000 - R$180.000 por anoCompany Description It all started in sunny San Diego, California in 2004 when a visionary engineer, Fred Luddy, saw the potential to transform how we work. Fast forward to today — ServiceNow stands as a global market leader, bringing innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500. Our intelligent cloud-based...
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ServiceNow Developer
Há 3 dias
Brazil Highbrow Technology Inc Tempo inteiro4–6 years of experience with ServiceNow, specifically CSM, ITSM, and HRSD modules. Candidates experience in CSM/HRSD along with ITSM experience is required Scripting (Javascript, Glidescript), JSON Handling, Sql , Service Now Modules (ITSM, CSM ,HRSD), Prompt Engineering Key Responsibilities Define key decision frameworks for Reinforcement Learning...
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ServiceNow Developer
Há 14 horas
Brazil Highbrow Technology Inc Tempo inteiro4–6 years of experience with ServiceNow, specifically CSM, ITSM, and HRSD modules. Candidates experience in CSM/HRSD along with ITSM experience is required Scripting (Javascript, Glidescript), JSON Handling, Sql , Service Now Modules (ITSM, CSM ,HRSD), Prompt Engineering Key Responsibilities Define key decision frameworks for Reinforcement Learning...
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ServiceNow Technical Expert
Há 14 horas
Brazil beBeeSkillset Tempo inteiroWe are seeking a skilled professional to fill the role of ServiceNow Technical Expert as part of our team. This is an exciting opportunity for a highly motivated and experienced individual who has a strong background in ServiceNow and is passionate about staying up-to-date with the latest developments in the field. The ideal candidate will have 4-6 years of...
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AI-Trained Workflows Specialist
Há 14 horas
Brazil beBeeServiceNow Tempo inteiroJob Title: ServiceNow AI Trainer - Workflow ExpertAbout the Role We are seeking an experienced ServiceNow professional with a deep understanding of Customer Service Management (CSM), IT Service Management (ITSM), and HR Service Delivery (HRSD) to join our team as a ServiceNow AI Trainer. In this role, you will be responsible for designing realistic scenarios...
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ServiceNow Administrator
Há 2 dias
Brazil Bradford Jacobs Tempo inteiroBradford Jacobs has partnered with an award-winning Technology Solution Provider dedicated to protecting and empowering organizations across the central U.S. They deliver innovative, business-aligned solutions in cybersecurity, cloud, infrastructure, Microsoft, Salesforce, and support services.They are expaniding and looking to add an exprienced SNOW...
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ServiceNow LLM Trainer
1 semana atrás
Brazil Highbrow Technology Inc Tempo inteiroRole- LLM -ServiceNow LLM TrainerSkill- 4–6 years of experience with ServiceNow, specifically CSM, ITSM, and HRSD modules.Engagement Type-Short Term Contract ( 2 month)Geo-india, Brazil, Pakistan, Nigeria, Kenya, Egypt, Ghana, Bangladesh, Turkey, MexicoRequired Skills & Experience4–6 years of experience with ServiceNow, specifically CSM, ITSM, and HRSD...
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ServiceNow Administrator
Há 3 dias
Brazil Bradford Jacobs Tempo inteiroBradford Jacobs has partnered with an award-winning Technology Solution Provider dedicated to protecting and empowering organizations across the central U.S. They deliver innovative, business-aligned solutions in cybersecurity, cloud, infrastructure, Microsoft, Salesforce, and support services. They are expaniding and looking to add an exprienced SNOW...
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ServiceNow Administrator
Há 14 horas
Brazil Bradford Jacobs Tempo inteiroBradford Jacobs has partnered with an award-winning Technology Solution Provider dedicated to protecting and empowering organizations across the central U.S. They deliver innovative, business-aligned solutions in cybersecurity, cloud, infrastructure, Microsoft, Salesforce, and support services. They are expaniding and looking to add an exprienced SNOW...
