Customer Success Manager
3 semanas atrás
Manage post-sales relationship with your customers in close alignment with Sales- Proactively track and drive adoption of our software against success plans- Monitor ongoing state and alignment to goals via quarterly business reviews- Act as a conduit of information between our customers and Software AG, such as between customers and product for features, or customers and marketing for reference stories- Coach, mentor and provide recommendations to customers- Develop and maintain trusted advisory status over long term periods- Manage escalations along with support, sales, services and other departments- Identify and recognize new sales opportunities- Be responsible for retention rates in a defined customer set- Contribute towards overall account planning and strategy**Requirements**:- Prior success in a customer-facing role such as consulting, pre-sales, technical account management or equivalent functions- Great presentation, communication and interpersonal skills - both remote and in-person- Track record of achieving targets and goals/quotas- Self-motivated and strong organization/time management skills- Experience in running large, complex projects or programs- Ability to lead technical/in-depth conversations- Handled difficult customer situations and escalations- Proactive and open to work cross-functionally with sales, services, support and other peers- Willingness and ability to travel as required to spend time with customers- Knowledge of a field of expertise within Software AG’s portfolio is an added bonus (Integration+API, IoT, Business Process Management)- Specific knowledge of Software AG’s product portfolio is an added bonus (Key brands include webMethods, Cumulocity, Aris)- Proficient in Portuguese and Spanish and English- Ability to travel to spend time with customers as required
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Customer Success Manager
2 semanas atrás
Brasilia, Brasil Cognyte Tempo inteiroTraditional ways to prevent and investigate crime and terror are no longer enoughTechnology is changing incredibly fast. The criminals know it, and they are taking advantage. We know it too.For nearly 30 years, the incredible minds at **Cognyte** around the world have worked closely together and put their expertise to work, to keep up with constantly...
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Customer Success Account Mgmt
3 semanas atrás
Brasilia, Brasil Microsoft Tempo inteiroMicrosoft is on a mission to empower every person and every organization on the planet to achieve more. Our culture is centered on embracing a growth mindset, a theme of inspiring excellence, and encouraging teams and leaders to bring their best each day. In doing so, we create life-changing innovations that impact billions of lives around the world. You can...
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Customer Success Manager Sr
2 semanas atrás
Brasilia, Brasil Kostik Tempo inteiroEstamos à procura de Customer Success Manager Sr para trabalhar num arranque que forneça soluções tecnológicas de comércio electrónico e gestão de receitas para permitir um comércio digital inteligente para empresas de autocarros.Como parte da equipa de crescimento de clientes, será responsável pelas receitas, operações e gestão de uma carteira...
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Customer Success Coordinator
2 semanas atrás
Brasilia, Brasil eltlearn Tempo inteiroPosition: Customer Success Coordinator Company Overview: elt is a leading provider of language learning solutions for individuals and organizations. We are dedicated to helping our customers achieve their language learning goals through our innovative and personalized approach. Position Overview: We are seeking a highly motivated and customer-focused...
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Customer Success Account Mgmt
2 semanas atrás
Brasilia, Brasil Microsoft Tempo inteiroMicrosoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can...
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Customer Success Executive
1 semana atrás
Brasilia, Brasil Cisco Systems Tempo inteiro**Who You’ll Work With** The Customer Success Executive (CSE) role is a highly visible, strategic leadership role within Cisco’s Customer Experience (CX) organization. Join Cisco's Customer Experience (CX) team, a driving force behind our transition to a software and subscription-based business model. Partner with customer leaders, internal teams, and...
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Customer Success
Há 3 dias
Brasilia, Brasil Portus Digital Tempo inteiroEstamos em busca de um **Customer Success**, para fazer parte do time do **Brave 365**, empresa líder em assessoria de marketing e vendas, com expertise especializada no mercado jurídico, proporcionando soluções estratégicas e resultados comprovados há mais de uma década. Confira abaixo as funções, requisitos e informações sobre a vaga, faça sua...
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(Digital Photography) Customer Success Manager
3 semanas atrás
Brasilia, Brasil SupportYourApp Tempo inteiro**Passionate about the world of tech?**What if you had a chance to be a part of the world’s leading SaaS, Software, or Hardware solutions?Join our Customer Support Consultant team today and thrive in a multicultural and multilingual environment while enjoying your home office. Unlock your potential by mastering new skills and achieving challenging goals...
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Senior Customer Success Manager
3 semanas atrás
Brasilia, Brasil Nethone Tempo inteiro**At Nethone we create a team of friendly, flexible and open-minded technology enthusiasts.**:Our mission is to make purchasing online safer and simpler. To achieve that we leverage deep user profiling and cutting-edge machine learning models.Our clients include Farfetch, Grover, Azul, Polish Airlines LOT, Booksy, Ramp Network and ING.Working with high...
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Technical Customer Success Manager
2 semanas atrás
Brasilia, Brasil Interactio Tempo inteiroIf you are hungry for success, you know how to add value to your clients, you have a previous track record to prove it, and want to be a part of something big, let's talk!**WHAT YOU WILL DO**:- Answer customers' technical inquiries- Remotely monitor our customer's events.- Provide technical support to our customers and interpreters during events.- Take part...