Information Technology Manager
1 dia atrás
Information Technology Manager Posted 1 month ago. Join LEDN to apply for this full‑time role. Overview LEDN is a global financial services company that builds digital‑asset products such as lending, savings, and trading. Our team is driven by integrity, passion for progress, and empathy for clients worldwide. Responsibilities Provide first‑line support to employees via Slack, Jira, and other enterprise tools. Procure, deliver, and manage technology equipment and onboarding for new employees. Design, build, test, document, and maintain programs and tools for Mac and mobile device management. Automate recurring tasks and create scripts in bash, zsh, python, and other languages. Manage SaaS applications including Google Workspace, Slack, Jamf Pro, Jamf Protect, Jamf Connect, Okta, Jira, and Netsuite. Support and manage Mac endpoints and mobile device management tools such as MDM, EMM, and Jamf. Improve IDP and SSO tools, create help articles, and contribute to knowledge base. Prioritize and resolve help desk tickets and critical incidents. Work on projects using agile methods and sprints; track work in Jira. Qualifications 7+ years of SaaS systems administration experience (Jamf Pro, Google Workspace, Okta, Slack, Jira, Netsuite). Proficiency with bash, zsh, python, and open‑source tools such as Nudge, CIS Benchmark scripts, SplashBuddy, Munki. Experience integrating SSO into Okta and creating Okta workflows; API knowledge and ability to inter‑connect systems. Remote support experience across multiple time zones and familiarity with shipping hardware and customs. Excellent written and verbal communication skills. Strong organizational, task‑management, and decision‑making skills. Security awareness; familiarity with PGP and networking fundamentals (TCP/IP, DNS, DHCP, VLANs, routing, switching). Nice to Haves Familiarity with AWS environments. Experience with GAM and command‑line interfaces. Jamf, Okta, and Google Workspace certifications. Culture Fit Passion for progress, adaptability, and resilience in a fast‑growth environment. Builder’s mindset and enthusiasm for iterating and scaling IT practices. Collaboration and influence across functions with empathy and clarity. Integrity and accountability, especially with confidential information. Remote work experience and ability to thrive in a distributed team. Benefits Competitive PTO package and total rewards start on day one. Company ownership and shared equity opportunities. Remote work flexibility: work anywhere in the world for up to 180 days (subject to restrictions). Purpose‑driven career and growth opportunities within a leading digital‑asset company. Job Details Seniority level: Mid‑Senior level Employment type: Full‑time Job function: Information Technology Industries: Retail Equal Opportunity LEDN is an equal‑opportunity employer. We celebrate inclusivity, diversity, and the success that comes from diverse perspectives. For accommodation requests, contact ****@LEDN.com . Recruitment Process Due to high volume, only qualified candidates will be contacted. Shortlisted candidates may be asked to submit a video response and review of publicly available social media activity. No agencies or recruiters are accepted. We do not accept unsolicited agency resumes and are not responsible for fees related to such resumes. #J-18808-Ljbffr
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