Academic Support Coordinator

3 semanas atrás

Natal, Brasil MANCOSA Tempo inteiro

MANCOSA, a DHET registered and CHE accredited private higher education distance education provider, offering undergraduate and postgraduate business qualifications, has the following vacancy available: Academic Support Coordinator Overview PURPOSE: MANCOSA is a leading provider of innovative online distance education. We are dedicated to delivering high-quality educational experiences and support to our students across various platforms. We are seeking a dedicated and detail-oriented Academic Support Coordinator to join our team. This role is essential in managing academic content, providing student support, and ensuring the overall quality of our academic services. The successful candidate will coordinate content management, engage with students, handle administrative tasks, and support institutional activities. Responsibilities Academic Content Management Coordinate the process for the development of all academic content. Ensure all online academic resources are uploaded, accessible, and updated on the Learner Management System (LMS). Maintain, quality assure, and track changes of academic resources on the Learner Management System (LMS) or applicable documentation. Student Support and Engagement Coordinate the academic support process for students through the various student support channels. Monitor and report on “At Risk” students, assist with intervention plans, and offer personalized support where needed. Facilitate student engagement and communication activities, academic support webinars, and coordinate student orientation. Assist with the Online Summative Assessment (OSA) support when required. Administrative Duties Manage academic delivery tasks by coordinating lecture plans and school meetings, while also creating and maintaining trackers for school specific data. Coordinate the credit applications transfer request process between the Admission and Selections department and the school. Support APLs and APCs in planning and organizing programme-related activities. Quality Assurance and Reporting Quality assure academic content and maintain academic content quality assurance documents. Prepare quality reports and recommendations to enhance academic service and content delivery. Monitor and resolve escalated queries as per the SLA. Institutional Activities Collaborate with APLs and APCs to organize academic related events for the school. Assist in programme review cycles and benchmarking exercises. Qualifications Essential Qualification: National Diploma / Bachelor’s Degree Essential Experience: Minimum 1-2 years in Learner Management System administration/coordination and academic administrative background Demonstrate academic acumen and relevant administration functions in the education spectrum. Knowledge of academic delivery processes i.e. webinars. Strong organizational, planning, and attention to detail. Ability to implement processes and procedures for projects. Exceptional interpersonal and communication skills. Proficient in Microsoft Office (Outlook, Excel, Word, PowerPoint). Strong reporting and analytical skills. Other Requirements Physical Requirements: Must be capable of working with visual and auditory input. Special Conditions: Willingness to work overtime when required. #J-18808-Ljbffr

  • Academic Support Coordinator

    3 semanas atrás

    Natal, Brasil MANCOSA Tempo inteiro

    Academic Support Coordinator (School of Supply Chain Management) Listing reference: manco_ Listing status: Online Apply by: 24 November 2025 Position summary Job category: Others: Education and Training Contract: Permanent EE position: No Introduction MANCOSA, a DHET registered, and CHE accredited private higher education distance education provider,...

  • Academic Programme Coordinator: Project Management

    1 semana atrás

    Natal, Brasil Mancosa Tempo inteiro

    Academic Programme Coordinator: Project ManagementListing reference:manco_******Listing status:Under ReviewApply by:16 June ****Position summaryJob category:University and AcademyContract:Fixed Term ContractEE position:NoIntroductionMANCOSA, a DHET registered and CHE accredited private higher education distance education provider, offering undergraduate and...

  • Academic Programme Coordinator: Project Management

    1 semana atrás

    Natal, Brasil MANCOSA Tempo inteiro

    Academic Programme Coordinator: Project Management Listing reference: manco_ Listing status: Under Review Apply by: 16 June 2025 Position summary Job category: University and Academy Contract: Fixed Term Contract EE position: No Introduction MANCOSA, a DHET registered and CHE accredited private higher education distance education provider, offering...

  • Project Coordinator

    3 semanas atrás

    Natal, Brasil MANCOSA Tempo inteiro

    MANCOSA, a DHET-registered and CHE-accredited private higher education distance education provider, offering undergraduate and postgraduate business qualifications, has the following vacancy available. CORE PURPOSE MANCOSA is seeking an organised and detail-oriented Project Coordinator to support the planning, execution, and completion of various IT-related...

  • Academic: Accounting/Business Studies Teaching Specialisations

    3 semanas atrás

    Natal, Brasil MANCOSA Tempo inteiro

    Academic: Accounting/Business Studies Teaching Specialisations Listing reference: manco_ Listing status: Online Apply by: 21 November 2025 Position summary Job category: Education and Training Contract: Permanent EE position: No Introduction An academic is responsible for ensuring high-quality academic delivery, assessment, curriculum development, and...

  • Academic Programme Leader

    3 semanas atrás

    Natal, Brasil MANCOSA Tempo inteiro

    Academic Programme Leader (Business Analysis & Information Technology) Listing reference: manco_ Listing status: Online Apply by: 24 November 2025 Position summary Job category: Education and Training Contract: Permanent EE position: No Introduction MANCOSA, a DHET registered, and CHE accredited private higher education distance education provider, offering...

  • ACADEMIC: PROGRAMME LEADER

    1 semana atrás

    Natal, Brasil MANCOSA Tempo inteiro

    ACADEMIC: PROGRAMME LEADER : HIGHER CERTIFICATE IN SCHOOL GOVERNANCE Listing reference: manco_ Listing status: Online Apply by: 22 November 2025 Position summary Job category: Education and Training Contract: Fixed Term Contract EE position: No Introduction To provide efficient direction and oversight for a particular academic programme/Programmes. This...

  • Academic : Programme Leader : Higher Certificate In School Governance

    Há 3 dias

    Natal, Brasil Mancosa Tempo inteiro

    ACADEMIC : PROGRAMME LEADER : HIGHER CERTIFICATE IN SCHOOL GOVERNANCE Listing reference : manco_ Listing status : Online Apply by : 22 November Job category : Education and Training Contract : Fixed Term Contract EE position : No Introduction To provide efficient direction and oversight for a particular academic programme / Programmes. This position involves...

  • Academic: Programme Leader

    1 semana atrás

    Natal, Brasil Mancosa Tempo inteiro

    ACADEMIC: PROGRAMME LEADER : HIGHER CERTIFICATE IN SCHOOL GOVERNANCEListing reference: manco_******Listing status: OnlineApply by: 22 November ****Position summaryJob category: Education and TrainingContract: Fixed Term ContractEE position: NoIntroductionTo provide efficient direction and oversight for a particular academic programme/Programmes.This position...

  • DBA Programme Coordinator

    3 semanas atrás

    Natal, Brasil MANCOSA Tempo inteiro

    Contract: Temporary with possibility of being permanent EE position: Yes Introduction MANCOSA, a DHET registered and CHE accredited private higher education distance education provider, offering undergraduate and postgraduate Education qualifications, has the following vacancy available. DBA Programme Coordinator CORE PURPOSE To co-ordinate the...