Customer Success Manager
3 semanas atrás
Customer Success Manager Join to apply for the Customer Success Manager role at GRAPHISOFT. About Graphisoft Graphisoft® empowers teams to create great architecture, through award-winning software solutions, learning programs, and professional services for the Architecture, Engineering, and Construction industry. Archicad®, the architects’ BIM software of choice, offers a complete end-to-end design and documentation workflow for architectural and integrated architectural and engineering practices of any size. BIMx®, the most popular mobile and web BIM app, extends the BIM experience to include all stakeholders in the building design, delivery, and operations lifecycle. BIMcloud®, the AEC industry’s first and most advanced cloud-based team collaboration solution, makes real-time collaboration possible across the globe regardless of the size of the project and the speed or quality of the team members’ network connection. Graphisoft is part of the Nemetschek Group. To learn more visit Purpose Work on daily activities around Customer Success Management at Graphisoft. This aims to focus on proactive care, to ensure clients experience meaningful and well-timed interactions throughout their customer journey with Graphisoft. Responsibilities Act as the internal go-to person for anything Customer Success Management related Drive, plan, organize, lead and control the activities around Customer Success Management Identify and introduce projects and actions that contribute to the Customer Success strategy Plan, design and execute customer success initiatives Align with global stakeholders Manage, monitor, and report progress and performance Define and track relevant KPIs Analyze quantitative & qualitative data Interpret data into meaningful, actionable insights Deliver regular reports to stakeholders Identify and report trending issues Escalate roadblocks Coordinate work between relevant teams and organizational units Continuously improve processes for increased efficiency Attributes Self-driven, and results-oriented Empathic communicator Well-presented and businesslike Responsible and accountableli> Team player High level of customer focus Understands and lives the GRAPHISOFT company values Skills BSc/BA degree in Architecture, Engineering or Business Administration High level understanding of the Graphisoft products and the BIM industry Independent project management skills High level presentation and training skills Professional working proficiency in English language Seniority level Entry level Employment type Full-time Job function Other Industries Software Development Referrals increase your chances of interviewing at GRAPHISOFT by 2x. #J-18808-Ljbffr
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Customer Success Manager
2 semanas atrás
São Paulo, Brasil Desk Manager Tempo inteiroJoin to apply for the Customer Success Manager - Sênior role at Desk Manager . A Desk Manager é uma plataforma de ESM, que facilita da operação à gestão, atuando no mercado há mais de 10 anos e somando mais de 500 clientes ativos em diversas frentes de negócio. Com uma suíte que engloba 12 aplicativos multifuncionais, a plataforma destaca-se no...
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Customer Success Manager
2 semanas atrás
São Paulo, Brasil Desk Manager Tempo inteiroA Desk Manager é uma plataforma de ESM, que facilita da operação à gestão, atuando no mercado há mais de 10 anos e somando mais de 500 clientes ativos em diversas frentes de negócio. Entre suas funcionalidades estão o aplicativo Chamado, que serve como o principal meio de organização e interação de atendimentos, enquanto o Projeto foca na gestão...
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Customer Success Manager
2 semanas atrás
São Paulo, Brasil Desk Manager Tempo inteiroJoin to apply for the Customer Success Manager - Sênior role at Desk Manager. A Desk Manager é uma plataforma de ESM, que facilita da operação à gestão, atuando no mercado há mais de 10 anos e somando mais de 500 clientes ativos em diversas frentes de negócio. Com uma suíte que engloba 12 aplicativos multifuncionais, a plataforma destaca-se no...
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Customer Success Manager
2 semanas atrás
São Paulo, Brasil Desk Manager Software Tempo inteiroAtenção candidato: Não esqueça de completar sua candidatura nesta plataforma, além de preencher o formulário do nosso Case (link abaixo). O case serve para entender suas habilidades e conhecimentos frente aos desafios cotidianos da gestão de Customer Success. Para ser elegível para esta vaga, você precisa preencher e enviar o formulário abaixo...
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Customer Success Manager
2 semanas atrás
São Paulo, Brasil Desk Manager Software Tempo inteiroAtenção candidato: Não esqueça de completar sua candidatura nesta plataforma, além de preencher o formulário do nosso Case (link baixo). O case serve para entender suas habilidades e conhecimentos frente aos desafios cotidianos da gestão de Customer Success. Para ser elegível para esta vaga, você precisa preencher e enviar o formulário abaixo...
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Customer Success Manager
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São Paulo, Brasil Digibee Tempo inteiroJoin to apply for the Customer Success Manager role at Digibee 1 day ago Be among the first 25 applicants Join to apply for the Customer Success Manager role at Digibee Get AI-powered advice on this job and more exclusive features. About DigibeeDigibee is an iPaaS that scales integration workflows while reducing cost and technical debt. Rather than require...
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Customer Success Manager, Brazil
Há 2 dias
São Paulo, Brasil Panaya Tempo inteiroWhat Will You Do? As a Customer Success Manager, you are responsible for managing all aspects of the company’s relationship with its existing customers. You will be responsible for ensuring customer satisfaction and
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Graduate Customer Success Manager
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São Paulo, Brasil Canonical Tempo inteiroJoin to apply for the Graduate Customer Success Manager role at Canonical Continue with Google Continue with Google Join to apply for the Graduate Customer Success Manager role at Canonical The role of a Customer Success Manager at CanonicalCustomer success is a new and strategic department at Canonical, with the objective to reduce risk and churn,...
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Customer Success Manager
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São Paulo, Brasil Docusign Tempo inteiroCustomer Success Manager Customer Success | Sao Paulo, Brazil Our agreement with employees DocuSign is committed to building trust and making the world more agree-able for our employees, customers, and the communities in which we live and work. You can count on us to listen, be honest, and try our best to do what's right, every day. At DocuSign, everything...
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Customer Success Manager
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São Paulo, Brasil emnify Tempo inteiroJoin to apply for the Customer Success Manager role at emnify 1 day ago Be among the first 25 applicants Direct message the job poster from emnify> Your Role Do you want to become an expert in IoT and emnify’s solutions? Are you a customer-centric person who likes challenges and is passionate about new technologies? Join our ambitious Customer Success...
