Customer Success Manager
Há 11 horas
TITANis a no-code, web-based, fast-paced, growing startup within the Salesforce ecosystem.Our platform allows for seamless form creation, data collection, and workflow automation, all with no coding required.We are looking to hireCustomer Success Managersto join our growing Customer Success team in North America.As aCustomer Success Manager, you'll manage client onboarding, expansions, and renewals while leveragingtechnical expertisewith astrategic business mindsetto build strong customer relationships and identify growth opportunities.Join our innovative CS team to drive success and collaborate with Sales, Product, Solutions, and Support teams.Responsibilities:Serve as the primary point of contact for assigned customers, ensuring seamless onboarding, training, and adoption.Lead discovery meetings with key users and stakeholders from customers and partners to position Titan as a core system and focus on maximizing its value.Build strong relationships with key stakeholders to drive engagement and long-term success.Identify upsell and expansion opportunities by aligning product capabilities with customer needs.Analyze customer usage data to proactively address risks and drive retention strategies.Conduct regular business reviews and proactively address issues to drive customer satisfaction and retention.Requirements:2-4 yearsof proven experience as a Customer Success Manager or Technical Account Manager in a SaaS company (must).Excellent verbal and written communication skills with strong customer-facing abilities, including a willingness tomeet clients onsiteand lead business discussions.Experience in identifying upsell/cross-sell opportunities and working closely with Sales.Hands-on experience with onboarding and implementation processes of Salesforce or other CRMs -a must.A can-do approach with strong problem-solving skills and the ability to work under pressure.Fluent in English; additional languages are a plus.Ability to work remotely across EST/PST time zones.Bachelor's degree in Computer Science, Industrial Engineering, Business or equivalent experience.Why JoinTITAN?:Work with a dynamic and innovative team in a fast-growing SaaS startupCollaborate with industry-leading clients and gain exposure to cutting-edge technologiesEnjoy the flexibility of remote work and a healthy work-life balanceCompetitive compensation package and opportunities for professional growth and development
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Customer Success Manager
2 semanas atrás
São Paulo, Brasil vaga para Customer Success Manager Tempo inteiroSobre a vaga A BLIP está expandindo o seu time de Customer Success para atender contas estratégicas e de grande porte do portfólio. Estamos em busca de um (a) Customer Success Manager, com sólida experiência em tecnologia e gestão de clientes enterprise, capaz de atuar de forma consultiva, estratégica e orientada a resultados de negócio para compor o...
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Customer Success
Há 7 dias
São Paulo, São Paulo, Brasil vaga para Customer Success Tempo inteiroSobre a vagaA BLIP está expandindo o seu time de Customer Success para atender contas estratégicas e de grande porte do portfólio. Estamos em busca de um (a) Customer Success Manager, com sólida experiência em tecnologia e gestão de clientes enterprise, capaz de atuar de forma consultiva, estratégica e orientada a resultados de negócio para compor o...
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Customer Success Manager
Há 5 dias
São Paulo, Brasil TITAN Tempo inteiroTITAN is a no-code, web-based, fast paced growing startup within the Salesforce ecosystem. Our platform allows for seamless form creation, data collection, and workflow automation, all with no coding required. We are looking to hire Customer Success Managers to join our growing Customer Success team in North America. As a Customer Success Manager ,...
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Customer Success Manager
6 minutos atrás
São Paulo, Brasil TITAN Tempo inteiroTITAN is a no-code, web-based, fast-paced, growing startup within the Salesforce ecosystem. Our platform allows for seamless form creation, data collection, and workflow automation, all with no coding required. We are looking to hire Customer Success Managers to join our growing Customer Success team in North America. As a Customer Success Manager , you'll...
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Customer Success Manager
5 minutos atrás
São Paulo, Brasil TITAN Tempo inteirois a no-code, web-based, fast-paced, growing startup within the Salesforce ecosystem. Our platform allows for seamless form creation, data collection, and workflow automation, all with no coding required. We are looking to hire Customer Success Managers to join our growing Customer Success team in North America. As a Customer Success Manager , you'll...
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Customer Success Manager
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São Paulo, Brasil TITAN Tempo inteiroTITAN is a no-code, web-based, fast-paced, growing startup within the Salesforce ecosystem. Our platform allows for seamless form creation, data collection, and workflow automation, all with no coding required. We are looking to hire Customer Success Managers to join our growing Customer Success team in North America.As a Customer Success Manager, you'll...
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Customer Success Manager
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São Paulo, Brasil TITAN Tempo inteiroTITANis a no-code, web-based, fast paced growing startup within the Salesforce ecosystem. Our platform allows for seamless form creation, data collection, and workflow automation, all with no coding required. We are looking to hireCustomer Success Managersto join our growing Customer Success team in North America.As aCustomer Success Manager , you'll manage...
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Customer Success Manager
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São Paulo, Brasil Titan Tempo inteirois a no-code, web-based, fast-paced, growing startup within the Salesforce ecosystem.Our platform allows for seamless form creation, data collection, and workflow automation, all with no coding required.We are looking to hireCustomer Success Managersto join our growing Customer Success team in North America.As aCustomer Success Manager, you'll manage client...
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Customer Success Manager
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São Paulo, Brasil Docusign Tempo inteiroCustomer Success Manager Customer Success | Sao Paulo, Brazil Our agreement with employees DocuSign is committed to building trust and making the world more agree-able for our employees, customers, and the communities in which we live and work. You can count on us to listen, be honest, and try our best to do what's right, every day. At DocuSign, everything...
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