Sr. Marketplace Architecture Analyst, Logistics

Company Overview:
If you see technology as a way to smooth your path in life, our team does too: Your Path, Our Journey.
We believe in technology that connects talented people who embrace diversity to create and share paths we don't even know about (yet). We work to generate value not only for our users but, above all, for the communities we serve and for society as a whole, making every day better for everyone with mobility and delivery services (99) or digital payments (99Pay).
To make life easier for millions of people every day, since 2018, we have been part of DiDi DiDi Global Inc., the world’s leading mobility technology platform. We are pioneers in creating innovative solutions that start in Brazil and scale up to make a positive impact in more than 12 countries where DiDi operates. This innovation encompasses sustainability, safety, artificial intelligence, financial markets, and much more.
Whether building projects from scratch or improving our solutions, we enjoy challenges that give us butterflies, which is why we work at a fast pace with respect, collaboration, and good humor. Along this journey, we also draw strength from diverse experiences and opinions to grow together, fail quickly, learn, and adjust the course to create solutions that deliver even better results.
LI-Hybrid
Team Overview:
From day one, you'll be part of a collaborative, global culture where your work directly influences the company’s strategy and growth. As a member of the Logistics Business Unit operations team, you’ll have a great opportunity to design and implement initiatives across all Brazil's market and continuously enhance customer online and offline experience thru our product and operations. The Logistic's BU helps individuals and businesses to solve their daily challenges of moving goods, making their life better everyday.
99Entrega is our last mile delivery service, using cars, motos, utilitaries, vans and small trucks. Be prepared for a hectic, fast paced and challenging environment.
This data driven role calls for a rare combination of analytical thinking & inter-personal ability to manage operations, sales and technical stakeholders, while being the:
- **Marketplace Optimization**: You will be the local contributor on the mathematical models and algorithmic strategies that power our three-sided crowdshipping marketplace (Shippers, Carriers, End-users). This role is the nerve center for balancing supply, demand, and cost to optimize for speed, reliability, and/or unit economics;
- **Technical Strategy & Translator**: You will translate complex, on-the-ground operational challenges—reported by our frontline teams—into precise, mathematical problems for our Algorithm Development and Engineering teams to solve. You are the crucial "translator" between the quantitative reality of the market and the abstract world of optimization codes;
- **Contributor of the Algorithmic Roadmap**: You will not write the code, but you will define the "what" and "why" behind it. You are responsible for the strategic roadmap of our matching and dispatch algorithms, ensuring they are aligned with business goals across different service tiers (Express, Scheduled, Economic);
- **Business Metrics Enhancement**: You will dive deep into the data to understand how current technical architecture and decisions directly impact marketplace liquidity, fleet utilization, fulfillment rates, and profitability. Your goal is to use this information to optimize business performance on a daily basis.
Role Responsibilities:
- **Propose Optimization Strategies**:
- Analyze the core models for **real-time matching** (e.g., batched vs. immediate dispatch), **dynamic pricing** (surge, incentives), and **resource allocation** to maximize successful matches and minimize cost and wait time.
- **Provide Data-Driven Insights for Tech Teams**:
- Work closely with the Algorithm Development team to provide the data and insights to solve complex problems, define objective functions, constraints, and key performance indicators for success;
- Create clear business requirements and validation frameworks for hypothesis testing on new algorithmic strategies.
- **Synthesize Market Intelligence**:
- Act as the liaison between Central Operations, Local Teams, and HQ technical teams. You will gather qualitative and quantitative insights from the frontline and transform them into quantifiable, actionable algorithm briefings.
- **Analyze and Interpret Performance**:
- Conduct deep-dive analysis on marketplace performance data to diagnose bottlenecks and identify opportunities for algorithmic improvement;
- Model the second-order effects of algorithm changes before they are deployed.
Role Qualifications:
- **Quantitative & Modeling Expertise**:
- An advanced degree (MS or PhD is a plus) in **Operations Research, Applied Mathematics, Statistics, Computer Science, or a related quantitative field;**
- **2+ years of proven experience** in designing and implementing

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