Analytics Program Manager, External Fulfillment LatAm
3 semanas atrás
Amazon strives to be Earth's most customer-centric company where people can find and discover virtually anything they want to buy online. By giving customers more of what they want - low prices, vast selection, and convenience, Amazon continues to grow and evolve as a world-class e-commerce platform. Amazon's evolution from Web site to e-commerce partner to development platform is driven by the spirit of innovation that is part of the company's DNA. Amazon’s vision is to offer the earth’s largest selection and lowest prices to our customers.
The Program Support Associate will be part of Marketplace operations and expansion in Brazil. The job requires someone who has a larger picture of customer and seller experience in mind and a high willingness to take ownership. You will be responsible for ensuring a world-class Seller experience in one of Amazon’s fastest growing business and highest impact initiatives. You will work with internal areas such as Operations, Transportation, Sales and Seller Support, and a variety of internal and external partners to ensure the smooth growth of the business.
The right candidate will possess a strong bias for action to proactively pursue program objectives and an analytical mindset for finding root causes and proposing solutions. You must be able to thrive and succeed in an entrepreneurial environment and not be hindered by ambiguity or competing priorities.
Roles and Responsibilities:- Deliver results through extensive cross-functional integration with multiple Amazon internal teams.
- Coordinate with internal teams to address program’s requirements and sellers/customers’ experience improvements.
- Create, update and track processes to support the program’s growth.
- Run and develop shipped unit forecast models for External Fulfillment programs.
- Develop weekly metrics/dashboards to track in W/M/QBRs.
- Deep dive on issues and come up with solutions and processes to fix them.
- Partner with key stakeholders such as Operations, Transportation, and Sales, to solve issues and ramp up the program.
- Strong commitment towards goals and outcomes to ensure Customer Experience metrics are maintained.
- Be organized, apt, and prompt in notifying the situation and updating the same.
- 2+ years of program or project management experience.
- Knowledge of SQL.
- Knowledge of Lean principles and DMAIC methodology.
- Experience in requirement gathering and ability to write clear and detailed requirement documents.
- Speak, write, and read fluently in Spanish.
Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.
#J-18808-Ljbffr-
Field Operations Manager, External Fulfillment
2 semanas atrás
São Paulo, Brasil Amazon Tempo inteiroField Operations Manager, External FulfillmentThe Field Operations Manager (FOM) is the leader of the field operational support team of External Fulfillment (EF). This person is responsible for: i) defining operational metrics goals, ii) driving sellers and vendors to meet these goals, iii) leading business reviews, iv) leading initiatives to improve speed...
-
Analytics Program Manager, External Fulfillment LatAm
3 semanas atrás
São Paulo, Brasil Amazon Servicos de Varejo do Brasil Ltda. Tempo inteiroAmazon strives to be Earth's most customer-centric company where people can find and discover virtually anything they want to buy online. By giving customers more of what they want - low prices, vast selection, and convenience, Amazon continues to grow and evolve as a world-class e-commerce platform. Amazon's evolution from a website to an e-commerce...
-
Analytics Program Manager, External Fulfillment LatAm
3 semanas atrás
Região Imediata de São Paulo, Brasil Amazon Tempo inteiroDESCRIPTION Amazon strives to be Earth's most customer-centric company where people can find and discover virtually anything they want to buy online. By giving customers more of what they want - low prices, vast selection, and convenience, Amazon continues to grow and evolve as a world-class e-commerce platform. Amazon's evolution from Web site to...
-
Latam Ef Cx Manager, Latam Ef Cx Manager
6 meses atrás
Sao Paulo, Brasil Amazon Servicos de Varejo do Brasil Ltda. Tempo inteiro1+ years of customer service experience - Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays - Experience in payments or e-commerce LatAm EF CX Manager - responsible for driving External Fulfillment CX initiatives in order to increase adoption and awareness of the program seeking for the best customer experience. Sao...
-
Field Operations Manager, External Fulfillment
Há 19 horas
São Paulo, Brasil Amazon Tempo inteiroThe Field Operations Manager (FOM) is the leader of the field operational support team of External Fulfillment (EF). This person is responsible for:Defining operational metrics goalsDriving sellers and vendors to meet these goalsLeading business reviewsLeading initiatives to improve speed and cost to serveSolving blockers for scalingCreating and iterating...
-
São Paulo, Brasil Amazon Tempo inteiroSr. Technical Program Manager, INTech LATAMThe Amazon International Technology Team is hiring a Senior Technical Program Manager to work in our Sao Paulo dev center in Brazil. Responsibilities include collection of business and systems requirements from internal and external customers, writing specifications, technical design of the solutions/systems,...
-
Senior External Fulfillment Operations Strategist
2 semanas atrás
São Paulo, São Paulo, Brasil Amazon Tempo inteiro**Company Overview:** Amazon, a leader in e-commerce, is seeking an experienced Field Operations Manager to lead the External Fulfillment team.**Estimated Salary:** $120,000 - $180,000 per year, based on industry standards and location.**Job Description:**The Field Operations Manager (FOM) plays a critical role in driving operational efficiency and...
-
Human Resources Manager Latam
5 meses atrás
Sao Paulo, Brasil Blue Arrow Latam Tempo inteiroAs LATAM Human Resources Manager, you will play a fundamental role in our company's expansion project in Latin American. This role requires a dynamic and trilingual professional (English, Spanish, and Portuguese) based in Sao Paulo, Brazil. And will collaborate closely with leadership teams to ensure the effective implementation of HR policies, programs, and...
-
External Manufacturing Strategist for LATAM
2 semanas atrás
São José dos Campos, São Paulo, Brasil Kenvue Tempo inteiroKenvue is a leading supplier of Fast Moving Consumer / OTC Goods, with products produced and distributed in all major LATAM countries. Our External Manufacturing team is a key part of our operations, responsible for driving growth and enabling a sustainable competitive advantage in the sourcing of finished goods.As an External Manufacturing Strategist for...
-
Dangerous Goods Pm- Brazil, Latam External
7 meses atrás
Sao Paulo, Brasil Amazon Servicos de Varejo do Brasil Ltda. - C41 Tempo inteiroBachelor's Degree in business, engineering, operations or similar graduate degree; - Proven experience in a program management role, preferably in a highly regulated industry such as petrochemical, automotive, pharmaceutical etc.; - High project management experience and demonstrated success; - Good verbal and written communication skills; at ease in dealing...
-
Latam Analytics Consultant
4 semanas atrás
São Paulo, Brasil Aon Hewitt Tempo inteiroLATAM Analytics Consultant (People Analytics)Do you have a proactive and analytical profile? Are you looking for a change to enhance your skills in a global and multicultural environment? This must be the opportunity you’re waiting for! Apply and be part of AON LATAM.“This is a hybrid role with the flexibility to work both virtually and from our Bogotá...
-
São Paulo, Brasil Amazon Tempo inteiroAre you excited by building new things? Do you want to work on complex and dynamic environment and drive scalable recruitment in our marketplace? Then this position is for you.We are looking for a talented Program Manager to join our SX Registration & Verification vertical. The Program manager will define strategies to enhance current Verification experience...
-
Latam Analytics Consultant
2 meses atrás
São Paulo, Brasil Aon Tempo inteiroLATAM Analytics Consultant (People Analytics) Do you have a proactive and analytical profile? Are looking for a change to enhance your skills in a global and multicultural environment? This must be the opportunity you’re waiting for! Apply and be part of AON LATAM. This is a hybrid role with the flexibility to work both virtually and from our Bogotá (CO)...
-
Program Manager, Out of Country Sellers Latam – Amazon
3 semanas atrás
São Paulo, Brasil Amazon Tempo inteiroTitulo da Vaga: Program Manager, Out of Country Sellers Latam Nome da Empresa: Amazon Salário: Localização: São Paulo – SP Descrição da Vaga: DESCRIPTION Amazon Global Selling has been helping individuals and businesses increase sales and reach new customers around the globe. Today, more than 50% of Amazon’s total unit sales come from...
-
Sr. Technical Program Manager, Intech Latam
Há 19 horas
São Paulo, Brasil Amazon Tempo inteiroThe Amazon International Technology Team is hiring a Senior Technical Program Manager to work in our Sao Paulo dev center in Brazil.Responsibilities:Collection of business and systems requirements from internal and external customers.Writing specifications and technical design of the solutions/systems.Driving project schedules from design to release.Engaging...
-
São Paulo, SP, Brasil Amazon Servicos de Varejo do Brasil Ltda. Tempo inteiroBachelor's degree - 3+ years of program or project management experience - Knowledge of Microsoft Excel (macros, pivots, lookups) at an advanced level Amazon strives to be Earth's most customer-centric company where people can find and discover virtually anything they want to buy online. By giving customers more of what they want - low prices, vast...
-
Compliance Manager LATAM, LATAM Compliance – Amazon
4 semanas atrás
São Paulo, Brasil Amazon Tempo inteiroTitulo da Vaga: Compliance Manager LATAM, LATAM Compliance Nome da Empresa: Amazon Salário: Localização: São Paulo – SP Descrição da Vaga: Amazon is seeking a pragmatic, innovative, and driven financial services compliance professional to serve as the Senior Compliance Manager for Amazon Serviços de Varejo do Brasil Ltda. In this role you will...
-
Global Response Program Manager, Latam
6 meses atrás
Sao Paulo, Brasil Meta Tempo inteiroOur Global Response Team is seeking an experienced and agile Program Manager to work across functions, including with members of our leadership team, on our highest priority issues across Meta. The Global Response team at Meta is responsible for ensuring that our platforms are prepared to support people during periods of escalated tension anywhere in the...
-
São Paulo, Brasil Novo Nordisk Tempo inteiroTitulo da Vaga: Analytics & AI Partner LATAMNome da Empresa: Novo NordiskLocalização: São Paulo – SPDescrição da Vaga: Are you passionate about data analytics and artificial intelligence? Do you have experience in business intelligence and analytics? We are looking for an Analytics & AI Partner LATAM to join our team in Sao Paulo, Brazil. If you are...
-
Sr. Technical Program Manager
27 minutos atrás
São Paulo, Brasil Amazon Tempo inteiroSr. Technical Program Manager , INTech LATAMThe Amazon International Technology Team is hiring a Senior Technical Program Manager to work in our Sao Paulo dev center in Brazil. Responsibilities include collection of business and systems requirements from internal and external customers, writing specifications, technical design of the solutions/systems,...