Head Of Finance

Overview Head Of Finance role at Rocket.Chat. You will report to our Chief Operations Officer and join the Finance team. On TheOrg you can view the complete structure of our organisation, including information about every team member, hiring managers, and the size of each department. We’re looking for a strategic and hands-on Head Of Finance to lead the transformation of our financial operations into a data-driven, scalable, and globally compliant structure. The ideal candidate has strong experience in high-growth tech startups or SaaS companies , thrives in distributed and multicultural teams , and knows how to connect finance, data, and technology to drive intelligent decision-making. You’ll play a key role in helping Rocket.Chat reach its next stage of maturity — balancing governance, automation, and growth efficiency in a company that powers secure collaboration for clients around the world. Responsibilities Lead the financial transformation of Rocket.Chat — redesigning processes, governance, and structure to support sustainable global growth. Oversee all financial operations (A/P, A/R, treasury, payroll, and accounting – both internal and 3rd-party service providers); ensuring scalability, accuracy, and compliance. Manage and optimize the company’s investment portfolio, cash position, and asset allocation. Optimize the NetSuite ERP implementation and its integrations with Zoho CRM, Jira, Stripe and other core systems. Build a data-driven financial planning model, connecting operational and revenue metrics (LTV, CAC, churn, MRR, payback) to decision-making. Partner closely with GTM, Data, Product, and Operations teams to align financial strategy with business performance. Drive FP&A excellence: forecasting, variance analysis, and business insights for leadership and investors. Lead and mentor a lean finance team (FP&A, Controllership, Treasury, and Payroll), developing ownership and technical excellence. Ensure global compliance, governance, and audit readiness across all financial processes and transactions. Report directly to the COO, contributing as a key voice in strategic planning, funding, and board reporting. Ensure all facility services in the Porto Alegre office are operating effectively, verifying the quality of deliveries, structural needs, and overall functionality, while supervising vendor performance. Maintain communication with the Board and Investor Relations, providing updates, insights, and alignment on key operational and financial matters. Fortify the culture of accountability and ownership in daily operations, ensuring the delivery of defined financial results, maintaining high-quality standards in financial processes, and fostering continuous improvement. Fully Remote & Flexible Working Hours Flexible Paid Time Off, Holidays and Vacation Company Laptop iTalki, Courses and Books Stock Options Vibrant Company Culture Qualifications Proven experience as CFO, Finance Director, or Head of Finance in startups or tech companies (preferably SaaS or open-source models). Strong background in FP&A, Controllership, Accounting, and Financial Planning. Hands-on experience with ERP systems (preferably NetSuite) and financial process automation. Solid understanding of global financial operations, including taxation and compliance in the US, Brazil, and Europe. Solid knowledge of processes and budgetary controls. Proficiency in strategically managing cash balance/runway, financial modelling, forecasting, and performance metrics (MRR, LTV, CAC, churn, margins). Knowledge of international accounting standards (specifically US GAAP). Fluent English communication skills (reports and meetings in English). Proven ability to restructure and develop finance teams, while embedding agile methodologies and governance frameworks to drive process optimization and strategic alignment. Experience in open-source or hybrid SaaS/enterprise business models. Familiarity with CRM and payment integrations (Zoho, Stripe, Jira). Understanding of data analytics and BI tools (Power BI, Zoho Analytics). Exposure to fundraising, Series A/B stages, M&A and investor relations. Experience collaborating with technical and data teams (e.g., AWS cost efficiency, data pipelines, metric creation). Passion and growth mindset to scale a global company. Self-awareness and ability to identify root causes and pursue continuous improvement. What You’ll Do Lead the financial transformation of Rocket.Chat — redesigning processes, governance, and structure to support sustainable global growth. Oversee all financial operations (A/P, A/R, treasury, payroll, and accounting – both internal and 3rd-party service providers); ensuring scalability, accuracy, and compliance. Manage and optimize the company’s investment portfolio, cash position, and asset allocation. Optimize the NetSuite ERP implementation and its integrations with Zoho CRM, Jira, Stripe and other core systems. Build a data-driven financial planning model, connecting operational and revenue metrics (LTV, CAC, churn, MRR, payback) to decision-making. Partner closely with GTM, Data, Product, and Operations teams to align financial strategy with business performance. Drive FP&A excellence: forecasting, variance analysis, and business insights for leadership and investors. Lead and mentor a lean finance team (FP&A, Controllership, Treasury, and Payroll), developing ownership and technical excellence. Ensure global compliance, governance, and audit readiness across all financial processes and transactions. Report directly to the COO, contributing as a key voice in strategic planning, funding, and board reporting. Fully remote and flexible working arrangement supported by the company. Position Details Seniority level: Director Employment type: Full-time Job function: Finance and Strategy/Planning Industries: Software Development About Rocket.Chat Rocket.Chat is the world\'s largest open-source communications platform. Built for organizations needing more control over their communications, Rocket.Chat Secure CommsOS™ is a communication platform that unifies messaging, voice, video, AI, and mission-critical applications—ensuring uncompromising security, compliance, and operational efficiency for governments, defense, and critical infrastructure organizations operating in highly-regulated environments. Tens of millions of users in over 150 countries and organizations such as Deutsche Bahn, the U.S. Navy and Credit Suisse trust Rocket.Chat every day to keep their communications completely private and secure. As Rocket.Chat we believe in reconnecting the world, one conversation at a time See yourself in that? So apply now Check out our handbook for more information about our rocket. If you're interested in keeping up with new roles at Rocket.Chat, you can now set up custom job alerts. Just click the link, pick the types of roles you want to hear about, and get notified whenever there’s a match. Note: this description contains the core responsibilities and qualifications for the Head Of Finance role; some content may reference internal processes and documents for context. #J-18808-Ljbffr