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Desktop Support Technician

3 meses atrás

blumenau, Brasil Excis Compliance Tempo inteiro

About the Company:

Excis Compliance Ltd is a leading provider of IT solutions, specializing in helping businesses optimize their technology infrastructure. With a global footprint and a commitment to excellence, we partner with industry-leading clients to ensure their operations are efficient, secure, and compliant.


About the Role:

As a Desktop Support Technician, you will play a crucial role in supporting our client's IT infrastructure. You will be responsible for providing technical assistance to end-users, resolving hardware and software issues, and ensuring the smooth operation of their systems.


Responsibilities:

  • Responding to client support requests in a timely and professional manner.
  • Diagnosing and troubleshooting hardware and software issues, including networking problems.
  • Installing and maintaining computer hardware, peripherals, operating systems, and software applications.
  • Providing technical training and support to end-users.
  • Documenting and resolving technical issues effectively.
  • Ordering and managing IT supplies.


Qualifications:

Proven work experience as a Desktop Support Engineer or Support Technician. Advanced knowledge of computer hardware systems, chipsets, memory modules, and peripherals. Strong problem-solving and analytical skills. Excellent interpersonal and communication skills. Ability to travel and work after hours when necessary. Fluency in Portuguese and English.


Benefits:

  • Career growth: Opportunities to advance your career within a dynamic and growing company.
  • Mentorship: Guidance and support from experienced professionals.
  • Collaborative culture: A supportive and collaborative work environment where your contributions are valued.
  • Cutting-edge technology: Exposure to the latest IT trends and technologies.
  • Global impact: The chance to work on projects that have a positive impact on businesses worldwide.
  • Work-life balance: Flexible work arrangements to support your personal and professional goals.


Pay range and compensation package:

Not specified.


Equal Opportunity Statement:

Include a statement on commitment to diversity and inclusivity.


Location: R. Dois de Setembro, 1944 - Itoupava Norte, Blumenau - SC, 89052-004, Brazil


Join our team and contribute to the success of a global leader in the industry.