Customer Technical Support Manager LATAM
1 semana atrás
Customer Technical Support Manager LATAM Join to apply for the Customer Technical Support Manager LATAM role at BENEO We are a global market leader in functional food ingredients for both humans and animals, with production sites in Germany, Belgium, Chile, The Netherlands and Italy. With our worldwide distribution network, we market our ingredients in over 75 countries. BENEO is a member of the Südzucker Group. Your Responsibilities Visit, question and challenge potential and existing customers, in collaboration with sales, in order to identify current and future needs. Provide technical information and advice to customer inquiries, sales and sales network partners with regards to the use of BENEO ingredients in food applications (presentations, application files, recipes) in line with product line strategy in order to build trust and more understanding of the ingredients. Provide technical training on applications and lead technical discussions to internal and external customers in order to keep them updated on BENEO ingredients and share knowledge on information related to the applications. Follow up on technical customer meetings and projects, to ensure these are delivered within time, quality objectives and expectations. Investigate, analyze and solve application problems at existing customers, in order to provide the correct solution and increase client satisfaction. Provide technical “help desk” support to the sales organisation and customers through answering technical questions, to ensure sales & the customer are helped in a quick and proficient manner. Surface and communicate relevant information to relevant stakeholders (e.g., reporting on new trends and technologies, inputs/ideas for new applications, reporting to Sales/Commercial on independent communications with the customer). Your Profile Master (Engineering) 5 years of experience Technical Skills (including Language(s)) Spanish, Portuguese and English spoken and written Problem solving skills Organization & planning Highly developed problem solving attitude Capable to understand scientific language and break it down in more easy words Customer oriented Strong in teaching to get into the level needed to address the audience Team Player Good networker in industry and health professional environment Good partner for 3rd party technological work (institutes, universities) Diplomatic but decisive Initiative Responsible What We Offer A dynamic role with diverse responsibilities in a growing and future-oriented business environment A competitive salary package complemented by attractive benefits An open and collaborative work culture A purpose-driven company culture built on strong values and mutual respect Interested? We look forward to receiving your online application. For More Information About This Position, Please ContactRudy WoutersMail: Seniority Level Mid-Senior level Employment Type Full-time Job Function Other Industries Food and Beverage Manufacturing #J-18808-Ljbffr
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Technical Manager
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São Paulo, Brasil MGI Tempo inteiroTechnical Manager & Field Support - Latam Apply for the Technical Manager & Field Support - Latam role at MGI. About Us MGI is at the forefront of genomics innovation, delivering high-quality genetic sequencers and advancing life sciences research. We are dedicated to creating affordable, effective healthcare solutions and expanding regional operations...
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Customer Technical Support Manager LATAM
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São Paulo, Brasil BENEO Tempo inteiroCustomer Technical Support Manager LATAM Sao Paulo Permanent Full-time We are a global market leader in functional food ingredients for both humans and animals, with production sites in Germany, Belgium, Chile, The Netherlands and Italy. With our worldwide distribution network, we market our ingredients in over 75 countries. BENEO is a member of the...
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Customer Technical Support Manager LATAM
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São Paulo, Brasil BENEO Tempo inteiroCustomer Technical Support Manager LATAM Sao Paulo Permanent Full-time We are a global market leader in functional food ingredients for both humans and animals, with production sites in Germany, Belgium, Chile, The Netherlands and Italy. With our worldwide distribution network, we market our ingredients in over 75 countries. BENEO is a member of the...
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Customer Support Manager LATAM
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São Paulo, Brasil Acceleronix Tempo inteiroThe Internet of Things (IoT) is transforming our world—making it safer, more sustainable, and smarter. As a Quectel company, Acceleronix empowers customers to succeed in their IoT projects by turning innovative ideas into impactful, real-world solutions. At Acceleronix, our customers' and employees' groundbreaking ideas drive everything we do. We take...
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Customer Support Manager LATAM
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Technical Manager
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São Paulo, Brasil MGI Tempo inteiroOverviewTechnical Manager & Field Support - Latam (Biotech/ Ngs Area) at MGI. This role is responsible for managing a team of Field Service Engineers and Technical Support staff to ensure customer needs and expectations are met in a timely and professional manner. The incumbent will coach and mentor Field Service and Technical Support personnel and support...
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Customer Success Manager
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São José da Laje, Brasil Customer Tempo inteiro R$70.000 - R$100.000 por anoHi, I'm Debbie, a Technical Support Manager at I'm looking for a Technical Support Engineer to join our team based in the EMEA region.As a Technical Support Engineer, you'll communicate directly with our customers via our Support Center. Our team is especially excited to hear from folks with Technical Support backgrounds who have experience communicating...
