Software Support Engineer

3 semanas atrás

Natal, Brasil Nybl Tempo inteiro

About nybl We are developing an AI ecosystem that enables businesses, in any industry, to be able to deploy artificially intelligent solutions using both our platform and applications. Our mission is to develop science-based, physics-informed AI AI applications for the critical industries that humanity needs to survive and thrive. By enabling brilliant people to solve pressing humanitarian, energy, scientific, and sustainability challenges, we’re proving the power of AI to make a global impact. Our vision is to democratize AI - unlocking the full depth and breadth of human potential through our suite of AI applications, a world-class ML framework, and platform that transforms data into actionable intelligence. Role Summary First-line technical support for Nybl’s SaaS customers, triage incoming service requests, resolve common issues, and escalate complex cases to L2/L3 Engineers What we’re looking for Bachelor’s degree in Computer Science, IT, or related field 2+ years in technical support, helpdesk, or SaaS operations Strong troubleshooting and communication skills (written & verbal) Experience with ticketing systems (e.g., Zendesk, FreshService, Jira) Familiar with Web applications, APIs, authentication (SSO, MFA), Cloud platforms (AWS, Azure) and SaaS architectures Basic understanding of DevOps tools (e.g., GitHub, Slack, CI/CD) Certification: ITIL, CompTIA A+, Google IT Support Our culture Our nyblers Everything we do is for the good of others. Our people innovate, develop, deploy, and support incredible technology and software. We employ the best so we can be the best. We have no room for complacency or anyone willing to settle. Our success is driven by our team’s unquenchable thirst for innovation, creativity, and customer happiness. We go above and beyond every single day. Culture — We believe health, happiness, and productivity go hand-in-hand. That\'s why we\'re continually looking to enhance the ways we support our team with benefits programs and perks that allow every nybler to do the best work of their life. From unlimited leave to the freedom to choose your own hours, we know our people have lives outside of nybl so we give them the flexibility they deserve. #J-18808-Ljbffr

  • Desktop Support Engineer Natal

    3 semanas atrás

    Natal, Brasil Boardroom Appointments Tempo inteiro

    About the job Desktop Support Engineer Natal Contract position Bachelors degree in computer science or related field required 5 years Desktop support experience Own, reliable vehicle Good communicator as there are several stakeholders to engage with (onsite store store, Team Leader, IT vendor, IT team) Excellent troubleshooting Must have worked on at least...

  • Software-Defined Networking Engineer

    4 semanas atrás

    Natal, Brasil Canonical Tempo inteiro

    Overview Join to apply for the Software-Defined Networking Engineer role at Canonical . This is a general selection process for all seniority levels, to join teams that focus on open source networking software at Canonical. Apply here if you are an outstanding software engineer, passionate about networking at any level - from the Linux kernel IP or eBPF and...

  • Senior Software Engineer

    4 semanas atrás

    Natal, Brasil dLocal Tempo inteiro

    Join to apply for the Senior Software Engineer - Payins role at dLocal 1 day ago Be among the first 25 applicants Join to apply for the Senior Software Engineer - Payins role at dLocal Why should you join dLocal?dLocal enables the biggest companies in the world to collect payments in 40 countries in emerging markets. Global brands rely on us to increase...

  • Software Engineer

    4 semanas atrás

    Natal, Brasil Canonical Tempo inteiro

    Software Engineer - Solutions Engineering Join or sign in to find your next job Join to apply for the Software Engineer - Solutions Engineering role at Canonical Software Engineer - Solutions Engineering 3 days ago Be among the first 25 applicants Join to apply for the Software Engineer - Solutions Engineering role at Canonical Get AI-powered advice on this...

  • Software Engineer

    4 semanas atrás

    Natal, Brasil AgileEngine Tempo inteiro

    Join to apply for the Software Engineer (Senior) ID42373 role at AgileEngine . AgileEngine is an Inc. 5000 company that creates award‑winning software for Fortune 500 brands and trailblazing startups across 17+ industries. We rank among the leaders in application development and AI/ML, and our people‑first culture has earned us multiple Best Place to...

  • Staff Software Engineer

    4 semanas atrás

    Natal, Brasil Housecall Pro Tempo inteiro

    Who is Housecall Pro? Housecall Pro is a fintech company founded in 2013. We built a SaaS platform that helps Home Service Professionals operate their businesses. We created the application for plumbers, electricians, and other Pros in the home improvement/trades industries. Housecall Pro is a simple, cloud-based field service management software platform...

  • Software Engineer Senior

    2 semanas atrás

    Natal, Brasil Galgo Tempo inteiro

    OverviewJoin to apply for the Software Engineer Senior role at GalgoGalgo is a fast-growing fintech focused on motorcycle sales and financing.We are a purpose-driven company, the first and only financial institution focused on the underbanked sector in Chile, Mexico, and Colombia.Our mission is to create better opportunities for integration and progress...

  • Software Engineer II

    4 semanas atrás

    Natal, Brasil Teachable Tempo inteiro

    Join to apply for the Software Engineer II - L3 role at Teachable 2 weeks ago Be among the first 25 applicants Join to apply for the Software Engineer II - L3 role at Teachable Teachable is trusted by creator-educators around the world to grow their impact and income. From online courses and communities to memberships and downloads, Teachable's digital...

  • Software Engineer Senior

    4 semanas atrás

    Natal, Brasil Galgo Tempo inteiro

    Overview Join to apply for the Software Engineer Senior role at Galgo Galgo is a fast-growing fintech focused on motorcycle sales and financing. We are a purpose-driven company, the first and only financial institution focused on the underbanked sector in Chile, Mexico, and Colombia. Our mission is to create better opportunities for integration and progress...

  • Senior/Lead Software Engineer

    3 semanas atrás

    Natal, Brasil AgileEngine Tempo inteiro

    Senior/Lead Software Engineer (.NET) ID41563 Join to apply for the Senior/Lead Software Engineer (.NET) ID41563 role at AgileEngine (1 week ago – be among the first 25 applicants) AgileEngine is an Inc. 5000 company that creates award‑winning software for Fortune 500 brands and trailblazing startups across 17+ industries. We rank among the leaders in...