Food Senior Operations Analyst

1 semana atrás

São Paulo, São Paulo, Brasil Didi Tempo inteiro
99Food Senior Operations Analyst

Job Locations: BR-SP-Sao Paulo

ID:

Category: Operations & Strategy - Food

Employee Class: Regular

Overview

We are part of DiDi Global Inc. and focus on mobility and delivery services and digital payments. We work to generate value for users and communities, operating across technology, sustainability, safety, artificial intelligence, and financial markets. We aim to create solutions that deliver better results through collaboration, respect, and fast-paced execution, drawing strength from diverse experiences and opinions to grow together.

Team Overview

We are looking for a customer-centric operations analyst to join the 99Food Delivery team. Our mission is to build the best experience for our couriers and to drive strategic and sustainable growth.

In this role, you will work on cross-functional strategic projects, and will be responsible for supporting data analyses that will help shape our business strategy. This includes creating business hypotheses, testing them, and developing solutions to improve our growth. You will have opportunities to improve both technical and business skills through industry experience.

Role Responsibilities
  • Creating SQL queries to help analyze business metrics;
  • Conducting A/B tests on Marketplace metrics and assisting teams in decision-making;
  • Acting as a focal point for projects related to improving our Product solutions;
  • Coordinating with Marketing, Legal, Operations, Product, Research, Safety, and other areas on project deliverables;
  • Organizing project information and transparently communicating developments and results to other teams.
Role Qualifications
  • SQL skills;
  • Analytical skills;
  • Academic background in Business Administration, Economics, Engineering, or related areas (preferred);
  • Advanced English
EEO & Diversity
  • We create customer value – innovative experiences that are safe, pleasant, and efficient.
  • We are data-driven – decisions are guided by metrics and analysis.
  • We believe in Win-win Collaboration – success is a team effort with candor and excellence.
  • We value integrity – doing the right thing and listening to each other.
  • We strive to do better, learn from mistakes, and help each other grow.
  • We believe in Diversity and Inclusion – equal opportunities for all.

We reinforce that this position is open to everyone, including pregnant people and people with disabilities (PwD).

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