Customer Service Associate

Há 3 dias

Buenos Aires, Brasil Ecolab Tempo inteiro

Join Ecolab's Customer Service team in Buenos Aires, and become part of a dynamic team that loves their work and enjoys each other. As a Customer Service Agent, use your high energy and social skills to partner with our customers to help them achieve maximum benefit from Ecolab's products. As a team, we strive to exceed our objectives to help drive greater customer satisfaction.

What's In It For You
  • Enjoy non-traditional work hours that fit the schedule you need
  • Be recognized for meeting goals, and secure opportunities for advancement
  • Sharpen your professional business acumen
  • Work for a stable, growing, global Fortune 500 company
  • Comprehensive benefits package starting day 1 of employment.
What You Will Do
  • Process 60-100 inbound calls per day
  • Manage outbound calls, depending upon volume
  • Must possess solid problem solving & interpersonal skills
  • Handle all calls in a prompt and courteous manner
  • Maintain working knowledge of products, accounts, Ecolab representatives, tools and dispensing systems
  • Complete a call on screen accurately while speaking with the customer
  • Process orders, literature requests, and applies information to our customers
  • Develop technical and mechanical proficiency to assist customers and field staff with dispenser system issues
Minimum Qualifications
  • High school qualifications or equivalent
  • Proficient with Microsoft Office Suite software (Excel, Word, Access, and Outlook)
  • Experience using Customer Service software
Preferred Qualifications
  • Bachelor's degree completed or in process
  • Ability to interact professionally with others and work independently in a fast-paced environment
  • Strong problem solving and interpersonal skills
  • Excellent verbal and written communication skills
  • Highly dependable team player
  • Ability to prioritize workload and complete responsibilities on time
  • Fluent in English
  • SAP knowledge
Our Commitment to a Culture of Inclusion & Belonging

Ecolab is committed to fair and equal treatment of associates and applicants and furthering the principles of Equal Opportunity to Employment. We will recruit, hire, promote,

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