Field Service Engineer

Join or sign in to find your next job Join to apply for the Field Service Engineer - On site role at Sartorius Continue with Google Continue with Google Join to apply for the Field Service Engineer - On site role at Sartorius Get AI-powered advice on this job and more exclusive features. Sign in to access AI-powered advices Continue with Google Continue with Google Continue with Google Continue with Google Continue with Google Continue with Google Continue with Google Continue with Google Continue with Google Continue with Google Continue with Google Continue with Google The Field Service Engineer will be responsible for delivering the desired customer service experience. The goal is to drive service success that improves customer satisfaction, maximizes customer retention and increases profitability.Grow With Us- Your Responsibilities & TasksProvide service and customer support during field and inhouse visits or dispatches Manage all on site installation, repair, maintenance and test tasks Diagnose errors or technical problems and determine proper solutions Produce timely and detailed service reports Ensure the timely and correct documentation of processes Operate vehicle in a safely manner and use field automation systems Follow all company's filed procedures and protocols Cooperate with technical team and share information across the organization Comprehend customer requirements and make appropriate recommendations / briefings Contact customers concerning processes of the customer file Build positive relationships with customers What Will Convince Us- Qualification & SkillsRequired graduation technical or engineering degree on Electronics/electrical, Automation or mechatronics. Minimum 2 years of proven field service experience Ability to troubleshoot, test, repair and service technical equipment Ability to work flexible shifts and to adapt to changing work schedules High customer orientation Team spirit Familiarity with mobile tools and applications Good command of spoken and written English What We OfferWorking Conditions: CLT for an indefinite period.Working Hours: Monday to Friday from 8 am to 5 pm with a 1-hour break.Current Benefits: Health Insurance, family plan, SESC, Life Insurance, Meal/Food Voucher, Access to Gym pass/Well hub, Transportation Voucher, Dental Care (optional).Sartorius is an equal opportunity employer and will consider all qualified applicants for employment without regard to race, color, religion, sex, national origin, age, protected veteran status, disability or based on status in any other protected group of class.Please view equal employment opportunity posters provided by OFCCP here.If you are a qualified individual with a disability or a disabled veteran and are unable or limited in your ability to use or access our website, you may request a reasonable accommodation to express interest in a specific opening. You can request reasonable accommodation by e-mail at About SartoriusSartorius is part of the solution in the fight against cancer, dementia, and many other diseases. Our technologies help translate scientific discoveries into real-world medicine faster, so that new therapeutics can reach patients worldwide.We look for ambitious team players and creative minds, who want to contribute to this goal and advance their careers in a dynamic global environment.Join our global team and become part of the solution. We are looking forward to receiving your application.Seniority level Seniority level Entry level Employment type Employment type Full-time Job function Job function Information Technology Referrals increase your chances of interviewing at Sartorius by 2x Sign in to set job alerts for “Field Services Engineer” roles. Continue with Google Continue with Google Continue with Google Continue with Google Field Sales Specialist (Equipment and Services) BR Design/Project Engineer Full/Pleno, Amazon Logistics We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI. #J-18808-Ljbffr