Sales Effectiveness Operations Specialist

Sales Effectiveness Operations Specialist Join to apply for the Sales Effectiveness Operations Specialist role at Keeta Keeta, the international subsidiary of Meituan—the global delivery giant—is on a mission to transform food and consumer product delivery worldwide. With our core belief: "We help people eat better, live better," we're taking innovation to the global stage. Our story began in 2023 in Hong Kong, China, where we became an industry leader in under a year. Building on that momentum, we entered Saudi Arabia in 2024 and soon expanded to over 20 cities. This year, we accelerated further, launching in Qatar, Kuwait, and the UAE within a remarkable 40-day span. Now, we've just launched in Brazil, through a pilot in Santos and São Vicente, with more destinations ahead. What You'll Do Core Data Labeling & Information Governance (50%) Responsible for cleaning, categorizing, and accurately labeling core business data such as sales leads, customer profiles, and marketing activities to ensure data quality. Establish and maintain an internal business information tagging system that is clear, consistent, and easy for business staff to understand and use. Deeply understand the business context and effectively judge and classify complex and ambiguous customer information, providing a solid foundation for data analysis. Collaborate with the data team to translate labeling rules into logic that can be partially automated by the system, improving overall efficiency. Sales Process Insights & Optimization (40%) Proactive Analysis: Based on high-quality data labeling, identify conversion bottlenecks, efficiency gaps, and potential risks across all sales stages (from lead acquisition to deal closure). Process Design: Participate in designing and optimizing sales SOPs, clarifying key actions, evaluation criteria, and required tools at each stage, enabling the sales team to follow standardized procedures. Tool Enablement: Work closely with product and technology teams as a business representative to propose optimization needs for CRM, MA, and other sales tools, ensuring tools serve the process rather than restrict it. Knowledge Accumulation: Help solidify best sales practices and cases into team assets through labeling and process documentation. Cross-Department Collaboration & Support (10%) Provide training and support to the sales team regarding data standards and process guidelines. Serve as a "translator" and bridge between the sales team and data, product, and technology teams, ensuring accurate information transfer and aligned objectives. What We Need From You Requirements Experience: At least 2 years of merchant operations, marketing activities, or sales operations experience. Data Analysis Skills: Proficient in various analysis software, capable of multidimensional analysis and making informed business decisions. Market Insight: Sensitive to market and industry information, able to capture trends and develop strategies. Project Management Skills: Strong communication and expression skills, coordination ability, team spirit, and organizational skills. English can be used as a working language. Preferred Qualifications Experience in food delivery or local services industry is preferred. Proficiency in SQL or other data analysis tools. Experience in merchant operations, strategy operations, product operations, or business analysis is preferred. What Makes This Role Exciting Position Advantages Start-up team, with opportunities to participate in core projects and significant growth potential. Experience different countries, languages, and cultures. Why Join Keeta Power Global Delivery to Transform Communities: As the driving force behind Meituan's global expansion, Keeta is delivering more than just food and goods, but real impact too. We believe in growth that lifts everyone: our people, our partners, and the communities we serve. With deep insights into global markets and a commitment to local innovation, we're uniquely positioned to seize high-growth opportunities while helping people eat better and live better. Break Through Borders, Grow Without Bounds: With Keeta's global reach, your potential has no borders. You'll navigate diverse markets and cultures, developing both a global mindset and local expertise. Every project challenges you to create solutions that resonate worldwide, taking the business and your career further than you could imagine. Team Up to Outthink and Outdeliver: At Keeta, you'll work with a team that thrives on collaboration. We tackle challenges head-on, driven by a shared determination to deliver results. Open debate and bold ideas are encouraged—because great solutions emerge when perspectives converge. With teammates from over 40 countries, we outthink the expected and outdeliver the exceptional. Seniority level Entry level Employment type Full-time Job function Sales and Business Development Industries Software Development #J-18808-Ljbffr