Talent Operations Specialist

1 dia atrás


São Paulo, Brasil Turing Tempo inteiro
Role Summary: As a Talent Operations Specialist, you will oversee the critical functions of our hiring process, focusing on the seamless execution of interviews and candidate evaluations. This role requires a proactive approach, with a focus on continuous improvement and client satisfaction.Core Responsibilities:- Direct all phases of the interview process, including preparation, scheduling, and outcome tracking.- Assess English communication skills and align candidates and their profiles with job requirements.- Work closely with the sales team to understand client needs and match them with suitable candidates.- Gather and analyze feedback from interviews to enhance candidate selection processes.- Ensure timely updates and communications across all platforms and stakeholders.- Respond to clients and candidates via telephone, email, text, chat, or through other social media platforms to handle complex questions and requests that require dedicated time and research.- Take video calls with candidates to address concerns in regards to roles, opportunities, and next steps and explain to them how to use Turing’s platform and to update relevant experience.- Additional Responsibilities:- Translate business objectives into process improvements and technical requirements.- Create comprehensive project documentation and coordinate with teams to implement solutions.- Provide analytical support to refine and optimize operational workflows.Skills and Experience:- Background in a customer-facing role within IT, HR, or related fields.- Advanced skills in Google Sheets and Excel;
knowledge of business analytics tools is advantageous.- Strong interpersonal skills, with the ability to manage complex processes and multitask effectively from a remote location.- Able to switch between tasks seamlessly and maintain a high level of accuracy and attention to detail.- Provide cross-functional support through email, social-media, messaging or calls.- Resolve conflicts and foster an inviting atmosphere for collaboration and resolution.- Demonstrated hunger for career growth.

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