Application Support Engineer, Trilogy
2 semanas atrás
Application Support Engineer, Trilogy (Remote) - $60,000/year USD Join the role at Crossover . Base pay range $30.00/hr - $30.00/hr Elite problem‑solvers wanted: Where AI ends, your expertise begins. At Trilogy, we've revolutionized customer support across our 100+ enterprise software products. Our AI handles the routine—you tackle only the most complex challenges that defeat our advanced systems. Every ticket demands your full technical prowess and creative problem‑solving abilities. This role accelerates technical growth exponentially. You'll master multiple enterprise products simultaneously while directly enhancing our AI capabilities. The pace is intense, the learning curve steep, and the expectation is excellence from day one. If you thrive on complexity, learn independently, and want to be at the cutting edge of AI‑human collaboration in technical support, this position offers unparalleled opportunity. The mediocre need not apply. What You Will Be Doing Solve complex technical issues that have defeated our advanced AI systems Analyze patterns in escalated tickets to identify AI improvement opportunities Contribute technical expertise to enhance AI capabilities across multiple enterprise products Master new products rapidly to maintain exceptional resolution standards Implement creative solutions for our most challenging customer problems What You Won’t Be Doing Handling routine tickets that our AI can resolve—we've eliminated the mundane Taking two months to get up to speed—you'll be mastering multiple products within your first month Relying on managers for solutions—self‑sufficiency is non‑negotiable Working within a single product silo—your expertise will span across our diverse portfolio Basic Requirements Minimum 3 years of experience in technical customer support roles Advanced generative AI proficiency beyond basic use cases (demonstrated ability to create automated workflows, develop custom GPTs, and integrate AI tools) Exceptional self‑learning capabilities with proven track record of mastering complex technical concepts independently Current residence in North or South America About Trilogy Hundreds of software businesses run on the Trilogy Business Platform. For three decades, Trilogy has been known for 3 things: Relentlessly seeking top talent, Innovating new technology, and incubating new businesses. Our technological innovation is spearheaded by a passion for simple customer‑facing designs. Our incubation of new businesses ranges from entirely new moon‑shot ideas to rearchitecting existing projects for today's modern cloud‑based stack. Trilogy is a place where you can be surrounded with great people, be proud of doing great work, and grow your career by leaps and bounds. Working with us This is a full‑time (40 hours per week) long‑term position. The position is immediately available and requires entering into an independent contractor agreement with Crossover as a Contractor of Record. The compensation level for this role is $30 USD/hour, which equates to $60,000 USD/year assuming 40 hours per week and 50 weeks per year. The payment period is weekly. Consult crossover.com/help-and-faqs for more details on this topic. Crossover Job Code: LJ-3330-BR-SãoPaulo-ApplicationSup.031 #J-18808-Ljbffr
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Support Engineer, Trilogy
2 semanas atrás
São Paulo, Brasil Trilogy Tempo inteiroSupport Engineer, Trilogy (Remote) - $60,000/year USD Get AI-powered advice on this job and more exclusive features. This range is provided by Trilogy. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more. Base pay range $30.00/hr - $30.00/hr In many organizations, customer support is often bogged down by...
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São Paulo, Brasil Crossover Tempo inteiroSenior Customer Support Engineer, Trilogy (Remote) - $60,000/year USD Join to apply for the Senior Customer Support Engineer, Trilogy (Remote) - $60,000/year USD role at Crossover . This range is provided by Crossover. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more. Base pay range $30.00/hr - $30.00/hr...
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Software Application Support Engineer
3 semanas atrás
São Paulo, Brasil Pearson Tempo inteiroWho We Are At Pearson, we are committed to a world that is always learning and to our talented team that makes it all possible. We are bold thinkers and standout innovators who push the boundaries of technology. We create seeds of learning that become the catalyst for the world’s innovations. Within the Pearson Virtual Schools (PVS) division, we have...
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Senior Java L3 Support Engineer
Há 4 dias
São Paulo, Brasil 4DF Connect Tempo inteiroJoin to apply for the Senior Java L3 Support Engineer role at 4DF Connect We are looking for an experienced Senior Java application support engineer who will be a part of the global team responsible for supporting and maintaining critical Java based business applications for a global distribution business. This role should have a strong understanding of...
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Artificial Intelligence Engineer, LearnWith.AI
2 semanas atrás
São Paulo, Brasil Trilogy Tempo inteiroArtificial Intelligence Engineer, LearnWith.AI (Remote) - $200,000/year USD 1 day ago Be among the first 25 applicants Get AI-powered advice on this job and more exclusive features. This range is provided by Trilogy. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more. Base pay range $100.00/hr - $100.00/hr...
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Mid-Level Java Application Support
3 semanas atrás
São Paulo, Brasil AllianceIT Inc Tempo inteiroRegional Director Of Operations at AllianceIT Inc This a Full Time position is on-site in Itaim Bibi, São Paulo working with US clients. We offer: Salary Depending on experience Job Summary We are seeking a Software Support Engineer with strong development skills to join our team. This role is a hybrid of application support and development, focusing on...
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Application Support Analyst
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São Paulo, Brasil Genesis Global Tempo inteiroGet AI-powered advice on this job and more exclusive features. Genesis transforms application development in financial markets by offering a low-code platform that supercharges developers and enables organizations to build performant, secure applications with unmatched speed, efficiency, and scale. At Genesis, we place a premium on cultivating and preserving...
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Software Application Support Engineer
2 semanas atrás
São Paulo, Brasil Pearson Tempo inteiroAt Pearson, we are committed to a world that is always learning and to our talented team that makes it all possible. We are bold thinkers and standout innovators who push the boundaries of technology. We create seeds of learning that become the catalyst for the world’s innovations. Within the Pearson Virtual Schools (PVS) division, we have reimagined K-12...
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Software Application Support Engineer
2 semanas atrás
São Paulo, Brasil Pearson Tempo inteiroAt Pearson, we are committed to a world that is always learning and to our talented team that makes it all possible. We are bold thinkers and standout innovators who push the boundaries of technology. We create seeds of learning that become the catalyst for the world’s innovations. Within the Pearson Virtual Schools (PVS) division, we have reimagined K-12...
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Vice President of Product Engineering, 2 Hour Learning
3 semanas atrás
São Paulo, Brasil Trilogy Tempo inteiroOverview Vice President of Product Engineering, 2 Hour Learning (Remote) - $400,000/year USD Join to apply for the Vice President of Product Engineering, 2 Hour Learning (Remote) - $400,000/year USD role at Trilogy This range is provided by Trilogy. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more. Base...
