Cx Customer Data Consultant

**What we offer**
**Role Description**
SAP is searching for a CDP / CDC (Gigya) Technical Consultant to join the team of Consultants in Latin America.
**Your Responsibilities**:
- Leverage technical acumen in order to provide world class post-sales consulting, implementation and delivery for enterprise customers across the region.
- Provide technical leadership for multiple customers concurrently in various stages of their project implementation.
- Engage the customer and drive the technical discussion at remote and onsite workshop sessions, facilitated in concert with Global Services Implementation Consultant.
- Capture customer design decisions and architecture in cohesive Technical Design Documentation that fits the standards of CDC and CDP Global Services project methodology.
- Enable customer development teams and their agencies on the configuration and use of the CDC platform during their implementation cycles (waterfall or Agile), via the appropriate level of professional technical consulting
- Develop and share client-side and server-side code examples, to further enable customer teams on harnessing the power of the CDC / CDP platform
- Design, code, and test appropriate level of customizations that are identified, reviewed, and allowed within the project scope and budget
- Plan and execute strategy for the migration of existing accounts, subscriptions, and user registration records from existing customer systems into the CDC / CDP platform
- Design and Implement scheduled batch ETL processes to sync data between the CDC / CDP platform and customer's auxiliary systems
- Support the customer with formal QA and UAT review, as well as pre-launch preparation and planning
- Assist customer with go-live production launch and appropriate level of hypercare support
- identifying opportunities to maximize customer's business value of CDC / CDP, and with the support of Global Services and Account Management departments, upsell additional product or service
**Your Qualifications**
- Front-end web development experience with HTML, CSS, REST, JavaScript and JS libraries such as jQuery, AngularJS and React
- Server-side development experience with at least one server platform such as.NET, Java, PHP, and/or node.js
- Strongly prefer development experience with mobile platforms, including iOS (Objective C and Swift), Android
- Strongly prefer previous experience with SaaS platforms
- B.S. or M.S degree, with preference on technical study with Computer Science or Engineering
**Preferred Skills**
- Knowledge in front-end technologies (AngularJS, React, NodeJS)
- Experience in Application Performance Test & Management
- Onprem/Cloud architectures
**Appreciated Skills**
- SAP CDC (Gigya) is a big plus
- Knowledge in Back end technologies (Java, Java Spring, J2EE)
**Work Experience**
- 5+ years of total IT experience
- 3+ years of mobile and/or web development and customer facing experience, not necessarily at the same time
**Languages**
Portuguese and English are the required languages (mandatory)
Advanced or fluent Spanish is highly desirable.
**We are SAP**
**Our inclusion promise**
SAP's culture of inclusion, focus on health and well-being, and flexible working models help ensure that everyone - regardless of background - feels included and can run at their best. At SAP, we believe we are made stronger by the unique capabilities and qualities that each person brings to our company, and we invest in our employees to inspire confidence and help everyone realize their full potential. We ultimately believe in unleashing all talent and creating a better and more equitable world.
EOE AA M/F/Vet/Disability:
Qualified applicants will receive consideration for employment without regard to their age, race, religion, national origin, ethnicity, age, gender (including pregnancy, childbirth, et al), sexual orientation, gender identity or expression, protected veteran status, or disability.
Requisition ID: | Work Area: Consulting and Professional Services | Expected Travel: 0 - 30% | Career Status: Professional | Employment Type: Regular Full Time |

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