Customer Application Consultant

Há 4 dias


São Paulo, São Paulo, Brasil OMP Tempo inteiro R$40.000 - R$80.000 por ano

As a Customer Application Consultant, your mission is to keep our OMP solution up and running for customers and to support all key-users with your knowledge. You improve our customers' experience by providing excellent, professional, and efficient service.

You are responsible for:

  • Clearly and professionally communicating your implemented solution to customers in fluent English.
  • Maintaining the Customer Application Knowledge Base with the customized functionality, troubleshooting guide, and practical how-to documents.
  • Preparing clear and structured input on tickets that need support from the colleague with the most suitable expertise.
  • Keeping a clear overview at all times, smartly dividing your time, and switching between priorities.

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